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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
June 04, 2021
Service department is always great to deal with. Best customer service around and never have to wait long mechanics are awesome too. Thank you guys. customer service around and never have to wait long mechanics are awesome too. Thank you guys. More
by P.MILLER10
Verified CustomerEmployees Worked With
Jenna Mayes, ALEX FERRER
June 04, 2021
There the best great great dealer and people great price good people I’m not one on typing this is not right making me type all this good people I’m not one on typing this is not right making me type all this More
by BP27
Employees Worked With
Other Employees :
Brandon Chaffins, Corey Husketh, Clay Magee
June 03, 2021
Bill was excellent to work with and we loved that he was not high pressure. That helped sell us on buying faster. Plus you had our color and the soul has been a great car for us so thats why we chose anoth not high pressure. That helped sell us on buying faster. Plus you had our color and the soul has been a great car for us so thats why we chose another. Thanks Bill More
by lotto1954
June 03, 2021
Brian and Tyler helped to make my new purchase easy. I already referred friends and family who also bought from Kia!! Just let these brothers know what your looking for and they will get the job done. already referred friends and family who also bought from Kia!! Just let these brothers know what your looking for and they will get the job done. More
by Nicole Workman
June 03, 2021
The dealership was quick to find the car and that I wanted to take me for a test drive I am on my trade-in and financing also went smoothly they clean the car and I was on my way in a few hours. wanted to take me for a test drive I am on my trade-in and financing also went smoothly they clean the car and I was on my way in a few hours. More
by DMBMD2001
June 03, 2021
We were greeted immediately and my car was taken in promptly. They said the oil change might takeover an hour but we were done in about 30 minutes. Nice work! promptly. They said the oil change might takeover an hour but we were done in about 30 minutes. Nice work! More
by KIMBERLYEP
June 02, 2021
Great service and fast, too. I was able to get my side mirror replaced in an hour. I always get my car back nicely washed, too. mirror replaced in an hour. I always get my car back nicely washed, too. More
by utmargarita
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 02, 2021
Came in to get my A/C compressor replaced and was blown away at how fast the job was finished. Jenna is probably the best at customer assistance i have ever seen away at how fast the job was finished. Jenna is probably the best at customer assistance i have ever seen More
by Alyssa.walker71
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
June 02, 2021
Hey Brian! I just wanted to say Thank you for the amazing customer service. You, Aubrey, clay, and the other gentleman who drove down yesterday provided ! We are so happy and can’t wait to enjoy this new car customer service. You, Aubrey, clay, and the other gentleman who drove down yesterday provided ! We are so happy and can’t wait to enjoy this new car!! More
by brittanypompe
June 02, 2021
Jenna always gets things done for me and quickly! I enjoy the waiting area and snacks. I really like the car wash too. Add detailing and you guys would be awesome. enjoy the waiting area and snacks. I really like the car wash too. Add detailing and you guys would be awesome. More
by rosa.howar69
Employees Worked With
Jenna Mayes, Corey Husketh
