
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They walk up to you when you pull your car in and ask how they may help you. After that bring you to a desk check you in while there ask if you need a loaner car or will be waiting. If waiting show you the w they may help you. After that bring you to a desk check you in while there ask if you need a loaner car or will be waiting. If waiting show you the waiting area and say if you need anything let us know. They do all this with a smile. Always send me coupons through email. More
The staff in the service department are great. I received fast service, waiting room was clean and a variety of snacks provided. I will definitely be back. fast service, waiting room was clean and a variety of snacks provided. I will definitely be back. More
Jenna is always very helpful and easy to work with. I recommend her all the time to my friends. She always makes sure my vehicle is up to date on everything and does a lot of leg work when I need parts/e recommend her all the time to my friends. She always makes sure my vehicle is up to date on everything and does a lot of leg work when I need parts/etc. The service center as a whole is always fantastic even if it's a bit pricey at times! Loaner vehicles would be an awesome addition. More
My wife and I bought a new car from Greg Taylor. After we left and we had already done all of the paperwork, and we were going to pick it up the next day, we decided to purchase a different car from Greg. I left and we had already done all of the paperwork, and we were going to pick it up the next day, we decided to purchase a different car from Greg. I called him and there was no problem - he took care of everything to make sure we were happy and comfortable with our purchase - he even came in on his day off to see the that we were satisfied! Awesome Salesman!! More
Tyler was awesome! He made the entire process smooth, there was no pressure, and I got the exact car I wanted! I’ve already recommended him to several friends. I appreciated his hard work so much there was no pressure, and I got the exact car I wanted! I’ve already recommended him to several friends. I appreciated his hard work so much More
Friendly service staff. Unfortunately my brake light problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a fr problem returned approximately a week later No time before I left working in area could be scheduled. Left with the same brake light out plus a front head lamp Out. Left unsafe for travel on the road More
Good people to deal with. I'll use their services again if the need arises. They communicated well and did excellent work on my vehicle. if the need arises. They communicated well and did excellent work on my vehicle. More
Jenna was very professional and kept me updated on all my repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. repairs. She is always very cheerful and helpful it is nice to see that again. Makes you feel like they appreciate your business. More
Jenna got me in one one day notice. Competent employee and although it took a while to get done, happy with your service dept. Sales department is horrible... could not get anyone to get off butt and h and although it took a while to get done, happy with your service dept. Sales department is horrible... could not get anyone to get off butt and help even though I went to the sakes area 3 times. Inexcusable! No wonder you have so many unsold cars on the property. More