Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
May 15, 2021
Everyone we dealt with was great! Very friendly and welcoming staff. Court did his due diligence to ensure we got the best deal and vehicle welcoming staff. Court did his due diligence to ensure we got the best deal and vehicle More
by HARRISON.M.KENDRICK
Verified Customer
May 15, 2021
It was great Greg Taylor was a good sales man I told him what I wanted to pay monthly and the features I wanted on the car even though the payments were a little higher he showed me a Kia Sportage at fi him what I wanted to pay monthly and the features I wanted on the car even though the payments were a little higher he showed me a Kia Sportage at first wasn’t sure about it but it’s perfect I love it. He even showed me how to use slot of the features in it. More
by eldercindy582
May 14, 2021
Always a good experience here and I’ve had my share of bad mechanics.... Cory Husketh was awesome at explaining Everything in detail and communication! Thanks for ALWAYS handling my Sorento prompt and cor bad mechanics.... Cory Husketh was awesome at explaining Everything in detail and communication! Thanks for ALWAYS handling my Sorento prompt and correctly! More
by mandythebrat
Employees Worked With
Corey Husketh
May 13, 2021
Court in sales and the service team are awesome!! Very service orientated and eager to take care of their customers! They are too notch and I love my Seltos! service orientated and eager to take care of their customers! They are too notch and I love my Seltos! More
by Deborah
May 13, 2021
They are awesome. Always ready and able to help any way they can. They are always knowledgeable about whatever the issue is with my car. they can. They are always knowledgeable about whatever the issue is with my car. More
by CLYNETTEPEMBERTON
May 13, 2021
Everyone was very friendly the service was great the wait time on the service was really slow it was a 5 hour wait other than highly recommended time on the service was really slow it was a 5 hour wait other than highly recommended More
by Renee
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
May 13, 2021
The repair to my car was quick and efficient. All of my appointments at Rusty Wallace Kia have been outstanding. Great customer service in the Service Department! appointments at Rusty Wallace Kia have been outstanding. Great customer service in the Service Department! More
by CPSALSMAN
Employees Worked With
Jenna Mayes
May 13, 2021
The staff was great & helpful. Needed a rental car & that was ready & nice. Kept me updated during the day. Great experience. My ac had an issue & was under warranty but part on back order. Kept me upda that was ready & nice. Kept me updated during the day. Great experience. My ac had an issue & was under warranty but part on back order. Kept me updated on that and got approved to replace. More
by Leela376
Employees Worked With
ALEX FERRER
May 12, 2021
Garry King went out of his way to make my car buying experience easy, affordable, and pleasant! Will definitely be recommending him in the future! experience easy, affordable, and pleasant! Will definitely be recommending him in the future! More
by Eden Betts
