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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
April 07, 2021
Switched to Rusty Wallace Kia from Parkside Kia and couldn't be more happy with my choice. So far buying this new k5 from them has been an awesome experience couldn't be more happy with my choice. So far buying this new k5 from them has been an awesome experience More
by Mikeis424
Verified Customer
April 06, 2021
Service and personnel was good to work with, car was completed as promised, thanks for making this a good experience, I will return for next service visit completed as promised, thanks for making this a good experience, I will return for next service visit More
by SONNY.GLANDON
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 06, 2021
Everyone was super friendly and didn't hide any cost from us. Broke down what they paid for the car and invoices. Will definitely be a repeat customer. us. Broke down what they paid for the car and invoices. Will definitely be a repeat customer. More
by manningjohnathan92
April 05, 2021
Greg made this experience so much better! He explained things and made sure I was happy with my choice. I would recommend him to help with your new car purchase! things and made sure I was happy with my choice. I would recommend him to help with your new car purchase! More
by Trish
Employees Worked With
April 03, 2021
It was time for my regular oil change. I went to Rusty Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. T Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. The car was returned to mr freshly washed. More
by EMMIES.MAMA
Employees Worked With
Jenna Mayes
April 03, 2021
Brandon was great to meet with! Very knowledgeable and he listens to your needs. Only criticism I have is I wish there was a way to get from the service center to the showroom without having to walk around listens to your needs. Only criticism I have is I wish there was a way to get from the service center to the showroom without having to walk around the building. Thankfully it wasn’t raining. More
by JWYATES53
Employees Worked With
Brandon Chaffins, Jenna Mayes
April 03, 2021
We're very pleased with the recall work that was done and the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. More
by ROSE14
Employees Worked With
ALEX FERRER
April 03, 2021
Took car right in . Work done in timely manner. Jenna took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. More
by GRUMPYOGLE
Employees Worked With
Jenna Mayes
April 02, 2021
Really thoughtful service managers. Moved my car ahead of another since I was waiting on site and the other person was not so I could get out sooner. another since I was waiting on site and the other person was not so I could get out sooner. More
by DWAYNE.COFFEY
Employees Worked With
ALEX FERRER
April 02, 2021
It was the first time I ever bought a brand new car. And they made it a great experience!! I will be back again to their dealership!! they made it a great experience!! I will be back again to their dealership!! More
by Courtaney
