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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
March 24, 2021
Had a very good experience and they were very nice and accommodating. If I had questions they answered them pretty quickly. This was my first time taking the car in myself and I was happy with the servic accommodating. If I had questions they answered them pretty quickly. This was my first time taking the car in myself and I was happy with the service. More
by Demangirl88
Verified CustomerEmployees Worked With
Chase Cass
March 24, 2021
Aubrey, from beginning to end of the sale, heard me, listened and responded to my needs and wants. The sales manager was amazing, making us feel like our sale was the most important sale of the day. listened and responded to my needs and wants. The sales manager was amazing, making us feel like our sale was the most important sale of the day. More
by tdtamsmith
March 24, 2021
Each time I have stopped at Rusty Wallace Kia for sales or service everyone I have dealt with have been supper nice...Thanks to all or service everyone I have dealt with have been supper nice...Thanks to all More
by Friend
March 24, 2021
They charged me $25.00 for a nail in my tire. I could’ve took it to Matlock tire and been charged nothing. When driving home, I noticed my tires make a roaring sound. took it to Matlock tire and been charged nothing. When driving home, I noticed my tires make a roaring sound. More
by Missypratt
Employees Worked With
Corey Husketh
March 24, 2021
Jenna in the service department is always the person I go to and always positive and very friendly she does what it takes to make my experience a great one. to and always positive and very friendly she does what it takes to make my experience a great one. More
by sherrie.lewellen
Employees Worked With
Jenna Mayes
March 24, 2021
Very friendly and accommodating. We needed 100k maintenance done on son’s car. The work was completed in a timely manner. It was expensive but we expected that. maintenance done on son’s car. The work was completed in a timely manner. It was expensive but we expected that. More
by Korenabell
Employees Worked With
Corey Husketh
March 24, 2021
Definitely would do business with the crew again! They made a way for me to get my Subaru Outback and I'm really enjoying the nice vehicle. If the power window had been repaired the 1st time I'd definite made a way for me to get my Subaru Outback and I'm really enjoying the nice vehicle. If the power window had been repaired the 1st time I'd definitely give a 5 star review. Of course they said bring it back. Thanks!!! More
by tarzan.bradley57
Employees Worked With
Other Employees :
Brandon Chaffins, Jenna Mayes, Corey Husketh, ALEX FERRER
March 23, 2021
Great experience! Dillon was fabulous and very knowledgeable and answered all of my questions. Highly recommend Rusty Wallace Kia in Alcoa and I will be a return customer. knowledgeable and answered all of my questions. Highly recommend Rusty Wallace Kia in Alcoa and I will be a return customer. More
by kraines3718
Employees Worked With
Dylan Hatula
March 23, 2021
Great service. Friendly people. Reasonable price. I like that they provided a car wash as part of the service. I will use them for every service in the future. that they provided a car wash as part of the service. I will use them for every service in the future. More
by RAINSFOUR
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
