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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,412 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,412 reviews

March 04, 2021

The employees were prompt and friendly, I had a great experience! Jenna took the time to explain what occurred and walked me through the service process. I really appreciated her customer service. More

by stephmbiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 03, 2021

Amazing service! Fast! Friendly! Literally the best experience I've ever had with car service. I bought a kia for the safety but I will stay with kia because of the amazing service and sales team More

by courtney.guthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 03, 2021

They are always AWESOME friendly courteous staff. I really don’t think this survey should make you actually do 25 words to be able to submit More

by VREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDIN CHAPPIN , Jenna Mayes
March 02, 2021

This is the 4th Kia I have owned I have never had a problem with any of them I'm 81 years old I guess this last car I will ever have to buy I think it will last me thank u More

by LUKELEDBETTER1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Husketh, Clay Magee
March 02, 2021

IF you want an amazing car buying experience go see Greg Taylor at Rusty Wallace Kia Alcoa! He was so helpful with our wants an needs. Our family had such an amazing experience with Greg, after buying our f More

by KATRINAPOLLEY0787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
March 02, 2021

We had a great experience at Rusty Wallace! Everyone is so nice and accommodating! Loved our salesman, He was very knowledgeable. I really love my Kia Soul! More

by DEB10141957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
March 02, 2021

This is a good friendly dealership i always like coming to this dealership to buy and also get my vehicle service and Jenna Mayes is great at answering all my questions or concerns great employees! More

by dthompson433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2021

I have brought four cars from the Alcoa dealer ship. Their Service has been great. Greg Taylor was our sales person great guy has help a lot. More

by NOAH.DAVIS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

The service man did not tighten my drain plug when he changed my oil. My husband called and spoke with the manager and he told my husband for me to bring it in the next day. I brought my car in. Kia serv More

by WebbKristie77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 01, 2021

I couldn’t believe how quick they got me in and out! I am so pleased with the professional service I received, as always. Corey explained all the service I would receive and that snacks and coffee was provid More

by LadyNez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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