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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
February 17, 2021
Wonderful and helpful sales and financing people. Very clean and covid aware staff would recommend to any one looking for a new or used vehicle clean and covid aware staff would recommend to any one looking for a new or used vehicle More
by EDDIE34209
Verified Customer
February 17, 2021
We had an awesome experience at Rusty Wallace Kia. They were very knowledgeable and helpful about the car we were purchasing. We left very satisfied! were very knowledgeable and helpful about the car we were purchasing. We left very satisfied! More
by AMBER.SMITH09
February 17, 2021
Great service door to door. Salesman asked our wants and needs. Got us exactly what we desired. Finance shot us straight. No BS!! Absolute pleasure!! needs. Got us exactly what we desired. Finance shot us straight. No BS!! Absolute pleasure!! More
by Zack
February 16, 2021
Cory and his crew always do a good job. I always feel confident that I'm getting the best service. There was also a gentleman that washed my car that was very friendly and helpful. confident that I'm getting the best service. There was also a gentleman that washed my car that was very friendly and helpful. More
by RFAIN
Employees Worked With
A gentleman that washed my car. I'm sorry I don't know his name , Corey Husketh
February 16, 2021
I always have an excellent experience with Kia and employees are so friendly. I always get my car back in less time than told and I love the free car wash. employees are so friendly. I always get my car back in less time than told and I love the free car wash. More
by MICHELLE.MCCAULLEY1122
February 15, 2021
It was a pleasant experience buying the Kia Niro. Greg Taylor was informative and answered all of my questions. His follow up has been as good as one would hope for. Taylor was informative and answered all of my questions. His follow up has been as good as one would hope for. More
by BKKUTCH
Employees Worked With
Greg Taylor, Brandon Chaffins, Clay Magee
February 15, 2021
I have never been treated so special at a car dealership! Everyone was so professional and patient with my numerous questions. A great experience! I highly recommend this dealership! Everyone was so professional and patient with my numerous questions. A great experience! I highly recommend this dealership! More
by Jicey
February 15, 2021
Adam Fair was great. Being courteous, very helpful, and patient which made my wife and I relaxed. Speaks well of Rusty Wallace dealership. Charles Richardson's I relaxed patient which made my wife and I relaxed. Speaks well of Rusty Wallace dealership. Charles Richardson's I relaxed More
by chazrich1
February 13, 2021
They have the nicest & most helpful service department I’ve ever been to. I took my wife’s Kia to another local dealer once for warranty work then they tried to sell me all kinds of stuff her Sorrento did I’ve ever been to. I took my wife’s Kia to another local dealer once for warranty work then they tried to sell me all kinds of stuff her Sorrento didn’t need after that experience I’ve only used this dealership & not once have they ever tried to sell me something that was not needed. Highly recommended More
by Leeslivin
Employees Worked With
Corey Husketh
February 13, 2021
I came for the serviceAnd stayed for a snackThe service I came for the service And stayed for a snack The service was great That's why I'll be back 5 stars 5 stars 5 stars I came for the service And stayed for a snack The service was great That's why I'll be back 5 stars 5 stars 5 stars More
by Dealerreviewer
Employees Worked With
Jenna Mayes
