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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,411 reviews

January 04, 2021

It was a great visit. Took my vehicle right on in the service area. Very prompt and friendly. Before I knew it they had completed my vehicle's service. More

by dasfast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh, ALEX FERRER
January 04, 2021

The best dealership I have ever visited or purchased a vehicle from. The staff makes you feel like family and not just a transaction. Aubrey Chaffins is the best salesman. Brandon Chaffins is the best More

by Kiamom3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
January 04, 2021

The service was friendly I was met quickly and was told how long the service would take and it was accurate. Alex went over the service report in detail. The car wash was an added bonus! More

by maxsam5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 04, 2021

Very polite people, very clean and very efficient people always friendly and helpful. Explains everything they do and thing that will need to be done in the future r More

by VALGEM424
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 04, 2021

This was the BEST car buying experience I have ever had!! My salesman, Greg Taylor, was friendly and courteous. He asked what options I would like to have on a new vehicle and those were the only vehicles we More

by kemanis47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2021

Was very disappointed. We waited approximately 30-40 minutes to deal with financial office approximately 15-20 minutes to do paperwork on buying vehicle we had been leasing 3 years. I knew price I was s More

by ARCHIEMARTIN688
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise (finance office) I would rate 4, Clay Magee
January 02, 2021

Second car purchased at this dealership. Great service and enjoyed working with them. Bill and Court were great a d took great care of us More

by christie.shaffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2021

Jenna is a great service writer! She always goes above and beyond what needs to be done. She is very nice to all the customers More

by Kcntenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
January 02, 2021

Rusty Wallace Kia made the purchase of my Kia absolutely seamless. Garry King and Will Witucki are the best. I am so happy with my choice and confident that the price I paid was fair. More

by joanmcmahan29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person was awesome. Can’t remember his name., Clay Magee
January 01, 2021

Thank you Jenna and the service crew. For taking care of my car. always awesome Group. I love my Kia thanks again for amazing . Angele ward More

by Angele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop personnel , Jenna Mayes
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