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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
December 07, 2020
They went above and beyond to helps us and I will continue to give them my business. Can't complain with any part of the visit. continue to give them my business. Can't complain with any part of the visit. More
by KOWENS0070
Verified Customer
December 07, 2020
I could not have been more pleased with my experience at R.W. Kia. From the time I got there til the time I left “with my new car”. I never felt pressured and my salesman, Garry, he was terrific!! Thanks fo R.W. Kia. From the time I got there til the time I left “with my new car”. I never felt pressured and my salesman, Garry, he was terrific!! Thanks for a good experience 😁 More
by GRNNYSUE1
December 07, 2020
We have about four vehicles for now and yes listen to us and try to help us every way that y'all could and we appreciate it and we'll keep doing business with y'all because you are great car dealers and we and try to help us every way that y'all could and we appreciate it and we'll keep doing business with y'all because you are great car dealers and we thank you all More
by DARLINEG111316
December 07, 2020
The sales, finance, and service team here has been tremendous! They helped us find the perfect car that checked all our needs and wants and worked with us to give plenty of options to make the financi tremendous! They helped us find the perfect car that checked all our needs and wants and worked with us to give plenty of options to make the financing work for our budget. The service team has been phenomenal since our purchase as well. HIGHLY recommend this team. More
by canderson0282
Employees Worked With
Jenna Mayes
December 06, 2020
We had an A+ experience at Rusty Wallace Kia with our wonderful salesman Greg! They took great care of us this weekend! Go see them! wonderful salesman Greg! They took great care of us this weekend! Go see them! More
by M. Carter
December 05, 2020
Jenna did a great job. She was friendly and explained what was going to happen. When the work was done she went over work and the inspection they did on my vehicle! I always get great service here. what was going to happen. When the work was done she went over work and the inspection they did on my vehicle! I always get great service here. More
by CINDY.WILSON37
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, ALEX FERRER
December 04, 2020
Had a wonderful experience picking out a new car for my daughter.David was great helping us find the perfect one for her.will definitely recommend daughter.David was great helping us find the perfect one for her.will definitely recommend More
by DKIRKLAND100
Employees Worked With
December 04, 2020
Very good service department. Always very pleasant and very competent. I really appreciate the fact that you all even washed my car for me! Thank you! very competent. I really appreciate the fact that you all even washed my car for me! Thank you! More
by sandral.wood
Employees Worked With
Kevin Williams, ALEX FERRER
December 04, 2020
Have always treated me very nice when had problem with car or when it needed servicing. Would recommend them to my friends and family. Or anyone else. car or when it needed servicing. Would recommend them to my friends and family. Or anyone else. More
by POWELLMCCARTY
Employees Worked With
December 03, 2020
Customer service is key and I feel Rusty Wallace Alcoa has represented themselves well with me. My 2020 Optima is serving me well so far. has represented themselves well with me. My 2020 Optima is serving me well so far. More
by goldiamalone@gmail.com
Employees Worked With
Jenna Mayes
