Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
December 01, 2020
Loved working with Adam Fair. He listened and responded by finding us exactly what we were looking for. Love this Dealer. Thank you so much. by finding us exactly what we were looking for. Love this Dealer. Thank you so much. More
by ednaz78393
Verified CustomerEmployees Worked With
Adam Fair, Clay Magee
December 01, 2020
Very satisfied with my experience! So glad I got Bill Rayborne as my salesman. No pressure. Only sincere, interested, helpful concern that I got what I wanted and needed. He listened to what I wanted and Rayborne as my salesman. No pressure. Only sincere, interested, helpful concern that I got what I wanted and needed. He listened to what I wanted and found it. I love my Soul!! More
by Barbara Venable
December 01, 2020
One of the best dealerships I've have ever been to. Everybody was very nice and did everything possible to get me in the car I wanted at my payment price. My salesman Bill raybourne was very helpful!. Everybody was very nice and did everything possible to get me in the car I wanted at my payment price. My salesman Bill raybourne was very helpful!. More
by Ron
December 01, 2020
Absolutely fantastic experience, we've bought many vehicles in the past from many different auto centers but this location stands out as the very best auto purchasing experience we've ever had, everyo vehicles in the past from many different auto centers but this location stands out as the very best auto purchasing experience we've ever had, everyone was friendly, the process was streamlined for a fast, informative and pleasant experience, we left knowing we made the right choice. More
by aliciapmigoya
Employees Worked With
Other Employees :
Brandon Chaffins, Clay Magee, Dylan Hatula
December 01, 2020
Very helpful and patient. Diligently searched for the exact vehicle options and colors we wanted. Waited a long time to see finance person and to complete paperwork. exact vehicle options and colors we wanted. Waited a long time to see finance person and to complete paperwork. More
by BROOKE.SHOPE
Employees Worked With
Adam Fair, Brandon Chaffins
December 01, 2020
They will usually work you in. Great for changing schedules. My work schedule changes every day. Went in for oil change. Completed the 60,000 mile inspection. Rear tail light was not working when w schedules. My work schedule changes every day. Went in for oil change. Completed the 60,000 mile inspection. Rear tail light was not working when went it. Did not note not working and did not replace it. Called the next day to see if was covered in the 500 just spent. Was not said 17 labor plus cost of bulb. Thought they should have installed bulb free since they missed it in the inspection. More
by kimberly.davis
Employees Worked With
Jenna Mayes
November 30, 2020
The service department knowledgeable and timely with the work performed. They were friendly and professional. All of our service work has been done at this dealership. work performed. They were friendly and professional. All of our service work has been done at this dealership. More
by greed1
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 30, 2020
You treat my daughter right! This is here first new to her car and it’s been a great experience! We will definitely used your dealerships again. her car and it’s been a great experience! We will definitely used your dealerships again. More
by LANGDALEALANJAY
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, Dylan Hatula, ALEX FERRER
November 30, 2020
Everyone was very kind and pleasant to deal with and kept me informed from letting me know my tire was not patchable to when the new tire would arrive after being ordered. me informed from letting me know my tire was not patchable to when the new tire would arrive after being ordered. More
by tripwire050
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
