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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 30, 2020
She was real polite and professional explains everything to me. She also wrote down everything I told her and listened. She informed of the car’s progress. to me. She also wrote down everything I told her and listened. She informed of the car’s progress. More
by meatloaflover10
Verified CustomerEmployees Worked With
Jenna Mayes
November 30, 2020
Recall recall recall recall recall recall recall don't have any idea who i talked to or who service my car. The Guy when i drove in garage was real professional. There maybe 15 mins and gone. have any idea who i talked to or who service my car. The Guy when i drove in garage was real professional. There maybe 15 mins and gone. More
by REVRANDRICE17
Employees Worked With
ALEX FERRER
November 30, 2020
Made an appointment for 9:00am and arrived early for an oil change. 2.5 hours wait time. High price. Decent communication. Price was a little more than advertised. oil change. 2.5 hours wait time. High price. Decent communication. Price was a little more than advertised. More
by cbrown.govols
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 30, 2020
Jenna in the service department was very knowledgeable courteous and helpful. My car was fixed and ready to go days before it was scheduled to be done. courteous and helpful. My car was fixed and ready to go days before it was scheduled to be done. More
by LLLINTN
Employees Worked With
Jenna Mayes
November 30, 2020
I am so grateful to have a car that is dependable and everything works on it. Thank you for giving us a chance. It wouldn't have happened anywhere else. everything works on it. Thank you for giving us a chance. It wouldn't have happened anywhere else. More
by CDMUSTANG89
November 30, 2020
The service people are very awesome and personable and really seem to get you in and out quickly! They ware very informative and very professional! really seem to get you in and out quickly! They ware very informative and very professional! More
by Coffin
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 28, 2020
The service department is always speedy and thorough with what they do for my car. I appreciate them taking time to explain what they’ve done and if there’s any further work that needs to be done they explai what they do for my car. I appreciate them taking time to explain what they’ve done and if there’s any further work that needs to be done they explain that as well. More
by bonnie.etchison
Employees Worked With
ALEX FERRER
November 27, 2020
went for service recall and bought a new car adam was exceptionally good to us and worked hard to get us a good deal, will deal with him again exceptionally good to us and worked hard to get us a good deal, will deal with him again More
by RODANDJEANK
Employees Worked With
Brandon Chaffins
November 26, 2020
They treated me with a large amount of respect and sent me out with a truck I love and can't wait to drive everyday. me out with a truck I love and can't wait to drive everyday. More
by BUCKMELODY01
Employees Worked With
November 25, 2020
Always friendly and fast service..with a clean waiting room that has a television and any snack or drink you may want. I'm always happy with the service..thank you!! room that has a television and any snack or drink you may want. I'm always happy with the service..thank you!! More
by RONDARUDD12
Employees Worked With
ALEX FERRER
