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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 24, 2020
The service is always enjoyable and they go out of the way to make things go smoothly. Corey always takes care of our family. Thank you! way to make things go smoothly. Corey always takes care of our family. Thank you! More
by Kia fan 4 life!
Verified Customer
November 24, 2020
Rusty Wallace service department is knowledgeable and timely with all jobs that they have done for me. They were reasonably priced for the job performed , timely with all jobs that they have done for me. They were reasonably priced for the job performed , More
by Ranpat
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 24, 2020
We bought our 2017 Sportage New from this Dealership. A Great Experience. All Service work has been done at this Dealership. Everything from routine Service to Tires and Transmission Service. Have NEVER ha Great Experience. All Service work has been done at this Dealership. Everything from routine Service to Tires and Transmission Service. Have NEVER had a Bad Experience. Employees are Very Courteous, Knowledgeable and Helpful. They are THE Reason your Dealership is what it is! More
by SCSD129
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, ALEX FERRER
November 24, 2020
Greg Taylor was nice and helped me out well Greg took care of me too I appreciate what he did to make me satisfied and. I wanna thank him care of me too I appreciate what he did to make me satisfied and. I wanna thank him More
by grimetime24
November 23, 2020
I was very happy with my car buying experience when I bought my 2019 Sorento earlier this year. After my son totaled it on October 29, I got dug the card that my salesman gave me out of my pocketbook, an bought my 2019 Sorento earlier this year. After my son totaled it on October 29, I got dug the card that my salesman gave me out of my pocketbook, and called Adam Fair. I was at the hospital in Asheville with my son, but Adam stayed in contact with me and found me a great deal on a 2020 Sorento. Your financial team is great, too. Hopefully, I will get to keep this car many years, but if something happens to it, I will call Adam Fair. More
by zekesnana8
Employees Worked With
Adam Fair, Brandon Chaffins
November 23, 2020
We are repeat customers....BJ has been our salesperson for each car we have purchased. Professional service ever step of the way with everyone at the Alcoa location. for each car we have purchased. Professional service ever step of the way with everyone at the Alcoa location. More
by tchrgal27
Employees Worked With
Brandon Chaffins, Clay Magee
November 23, 2020
Absolute great place to purchase a vehicle. My salesman, David, went above and beyond to help me with my purchase and then how to operate everything on the car. Very professional and knowledgeable. David, went above and beyond to help me with my purchase and then how to operate everything on the car. Very professional and knowledgeable. More
by MPAYNE914
November 23, 2020
This dealership rocks!! I was treated with respect. Everyone was very courteous. I would highly recommend this dealership to anyone. If I ever purchase another vehicle it will be from Rusty Wallace Kia Everyone was very courteous. I would highly recommend this dealership to anyone. If I ever purchase another vehicle it will be from Rusty Wallace Kia. More
by DLAWSON2017
November 23, 2020
Worked with me to get an appointment that fit my schedule. They were ready for me when I arrived and had the repair done on time. And they washed it when they were done. schedule. They were ready for me when I arrived and had the repair done on time. And they washed it when they were done. More
by Driver
Employees Worked With
Jenna Mayes
