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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 18, 2020
Everyone was awesome! Greatest experience purchasing a car ever! We absolutely love our new Sorento! Both Brandon and Court worked very hard at making everything great. Dylan was great as well. car ever! We absolutely love our new Sorento! Both Brandon and Court worked very hard at making everything great. Dylan was great as well. More
by rosiesgrl1
Verified CustomerEmployees Worked With
Other Employees :
Denise in the business office was awesome as well., Brandon Chaffins, Dylan Hatula
November 18, 2020
Great customer service. Thanks Bill and Austin. Easy process of buying a new Soul. Very friendly and helpful. Made the whole buying experience easy and hassle free process of buying a new Soul. Very friendly and helpful. Made the whole buying experience easy and hassle free More
by CHRISTOPHERWHITE81
November 18, 2020
I have bought several brand new cars in the past six years and Rusty Wallace Kia has been the easiest place. Dylan was my salesperson and he is awesome. years and Rusty Wallace Kia has been the easiest place. Dylan was my salesperson and he is awesome. More
by jeepzj22
November 17, 2020
The service, as usual, was good. I came for a recall notification of a part that was defective. Waiting area was clean and well supplied with items for the customer to have. notification of a part that was defective. Waiting area was clean and well supplied with items for the customer to have. More
by Jodyjgalyon
Employees Worked With
Corey Husketh
November 17, 2020
Service was as always excellent, I was in and out quickly and seen very close to my appointment time. The waiting room was clean and socially distanced. and seen very close to my appointment time. The waiting room was clean and socially distanced. More
by Mark
Employees Worked With
Corey Husketh
November 16, 2020
This was an amazing buying experience. We thoroughly enjoyed working with the entire team during this buying experience. BJ was great to work with and did an amazing job making sure we knew everything enjoyed working with the entire team during this buying experience. BJ was great to work with and did an amazing job making sure we knew everything about the various packages so we could make the best buying decision. He was patient, kind and always helpful with our questions. More
by ROBERTS.KELLEYL
November 16, 2020
Salesman was very nice. He listened to what I wanted and led me in the right direction. Was patient when I couldn't make up my mind. led me in the right direction. Was patient when I couldn't make up my mind. More
by VASNEED
November 16, 2020
Very fast. Courteous and efficient. Everyone there from the time I was finished wre extremely helpful with the service experience. Waiting room was very clean and nice. the time I was finished wre extremely helpful with the service experience. Waiting room was very clean and nice. More
by GAHAGANJB
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
