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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 16, 2020
Took care if my recall repairs super quick! It was so easy to schedule an appointment. They even washed my car for me while they had it! easy to schedule an appointment. They even washed my car for me while they had it! More
by CHELLIBEAN86
Verified CustomerEmployees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 16, 2020
Aubrey and Brandon went above and beyond to make sure they can help us get the right ride for the right price! Even going so far as calling us a couple days after with new ideas and ways to help! they can help us get the right ride for the right price! Even going so far as calling us a couple days after with new ideas and ways to help! More
by geofdonamc
November 16, 2020
A big thank you to Brandon, Aubrey, and Denise.. rusty Wallace Kia in Alcoa has the best customer service and the best service department. Thank you all. Wallace Kia in Alcoa has the best customer service and the best service department. Thank you all. More
by EREXWINKLE
Employees Worked With
Other Employees :
Denise Burris in finance, Brandon Chaffins, ALEX FERRER
November 16, 2020
Love this place! 2nd car that I have bought from BJ there! Even when everyone else denied me, they made it happen and my sister went the very next day and bought one! there! Even when everyone else denied me, they made it happen and my sister went the very next day and bought one! More
by deniseconstanina
November 16, 2020
I am so glad that my car got fixed. We missed not having it. They did a great job with it. Alex Ferre is always so helpful to us. He does a great job every time. it. They did a great job with it. Alex Ferre is always so helpful to us. He does a great job every time. More
by SALLEN1382
Employees Worked With
ALEX FERRER
November 16, 2020
The service team is always professional and keeps you updated on what is going on with your vehicle. Alex has always been accommodating when service is being done on my Stinger. It feels like a family a updated on what is going on with your vehicle. Alex has always been accommodating when service is being done on my Stinger. It feels like a family atmosphere. More
by tammy286911
Employees Worked With
ALEX FERRER
November 16, 2020
appreciate the promptness and professional attitudes I received from service department staff. Keep up good work. Did have difficulty scheduling online but called, no problem received from service department staff. Keep up good work. Did have difficulty scheduling online but called, no problem More
by moomabonnie
Employees Worked With
ALEX FERRER
November 16, 2020
Very professional, courteous & considerate, by wearing masks whenever in close proximity to others. Easy to deal open & honestly with. Very willing to do a little extra to please the customer. masks whenever in close proximity to others. Easy to deal open & honestly with. Very willing to do a little extra to please the customer. More
by R. A. CHRISTIANSEN
November 16, 2020
Alex delivered as promised. I arrived with no appointment, Alex was able to work me in for a 15,000 mile service and have me rolling within two hours as promised. Alex offered transportation but appointment, Alex was able to work me in for a 15,000 mile service and have me rolling within two hours as promised. Alex offered transportation but was not needed and reviewed all work performed. Totally satisfied with Rusty Wallace KIA More
by roadwarrior49
Employees Worked With
ALEX FERRER
November 16, 2020
Had an awesome experience with Greg Taylor at Rusty Wallace KIA on Alcoa Highway! The staff was very friendly and very helpful! Greg answered any questions I had and explained everything to me I would Wallace KIA on Alcoa Highway! The staff was very friendly and very helpful! Greg answered any questions I had and explained everything to me I would definitely recommend everyone to go see him for a new car!! More
by Melissa.rose0628
Employees Worked With
