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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 15, 2020
I have never dealt with a service department that works to meet your needs each person I have dealt with has been excellent thank you for your service to meet your needs each person I have dealt with has been excellent thank you for your service More
by MICHELLEBROWLAND
Verified CustomerEmployees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 13, 2020
Always a pleasure doing business with Rusty Wallace Kia. Friendly salespeople both on the sales floor and in financing dept. Looking forward to doing business with this dealer the next time I buy a car. Friendly salespeople both on the sales floor and in financing dept. Looking forward to doing business with this dealer the next time I buy a car. More
by MERRISUE
Employees Worked With
November 11, 2020
Service was quick and efficient. He was able to work out the numbers over the phone and made it a short and simple process. Thank you the numbers over the phone and made it a short and simple process. Thank you More
by MITCH.PHILLIPS84
Employees Worked With
November 11, 2020
It was a great experience! Walked in to test drive a Telluride even though I had my eyes and heart set on a Toyota Sienna and after riding in it and hearing about what all advantages the Telluride had I Telluride even though I had my eyes and heart set on a Toyota Sienna and after riding in it and hearing about what all advantages the Telluride had I quickly changed my mind and drove home in my new car! More
by JEWWLCHIC
November 11, 2020
i love this dealership. they’re always so nice and helpful. i will continue to support and come back to this location out of all of them! thank you guys for being the best helpful. i will continue to support and come back to this location out of all of them! thank you guys for being the best More
by chey.michaela
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 10, 2020
It was a great experience purchasing a vehicle from this dealership. Adam Fair was great to work with. Once we decided to make the purchase the remaining process was quick and easy. dealership. Adam Fair was great to work with. Once we decided to make the purchase the remaining process was quick and easy. More
by Gmabe
Employees Worked With
Adam Fair
November 10, 2020
Good experience overall. The appointment was quick and the car was clean. All covid safety precautions were in place and followed. We will be back. the car was clean. All covid safety precautions were in place and followed. We will be back. More
by cathyn
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
November 09, 2020
Car was ready when they said it would be and the service guys are great !! When they checked me in told me about the waiting area and couldn’t be more accommodating. guys are great !! When they checked me in told me about the waiting area and couldn’t be more accommodating. More
by Naqus001
Employees Worked With
Corey Husketh, ALEX FERRER
November 09, 2020
The level of customer service I received was second to none. BJ made sure I was in the perfect vehicle for my needs and price. I would recommend him and the dealership to anyone in need of a new vehicle. none. BJ made sure I was in the perfect vehicle for my needs and price. I would recommend him and the dealership to anyone in need of a new vehicle. More
by Nicolas MacPherson
November 09, 2020
We were very satisfied with every aspect of our experience. A+all the x way. Both Bill and Will are awesome. They both spent extra time with us and were not pushy like we had experienced at another experience. A+all the x way. Both Bill and Will are awesome. They both spent extra time with us and were not pushy like we had experienced at another dealership. Bill had an thorough knowledge of the vehicle and comparisons. They both kept us updated regarding delivery. More
by dandmph74
