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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
November 02, 2020
We have had nothing but excellent service from the start, thank you Rusty Wallace Kia of Alcoa for making car buying a pleasant experience! We always feel welcome when we come in for service! start, thank you Rusty Wallace Kia of Alcoa for making car buying a pleasant experience! We always feel welcome when we come in for service! More
by KELLY_HAROLD06
Verified CustomerEmployees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, ALEX FERRER
November 02, 2020
Dealing with Greg was like working with an old friend. He was personable and seriously interested in what was best for me. Thank you, Greg. was personable and seriously interested in what was best for me. Thank you, Greg. More
by Qhsmith
Employees Worked With
October 31, 2020
Terry was very easy to work with and got my new car ready in no time! This is my 2nd Soul from this dealer. I would highly recommend! in no time! This is my 2nd Soul from this dealer. I would highly recommend! More
by christine.maentz
October 30, 2020
Kept me informed of progress and were very kind and accommodating. Went the extra mile to try to find the issue and let me know I could bring it back if it reoccured. accommodating. Went the extra mile to try to find the issue and let me know I could bring it back if it reoccured. More
by JWLAMAR
Employees Worked With
Jenna Mayes
October 30, 2020
They have been responsive and professional in all of the interactions I have had with them. Across the board sales credit manager service. Thank yo so very much. interactions I have had with them. Across the board sales credit manager service. Thank yo so very much. More
by TNFOOTBALLCHICK1
Employees Worked With
Other Employees :
Jenna Mayes, Corey Husketh, Clay Magee, ALEX FERRER
October 30, 2020
Very friendly staff; clean waiting area; car was ready when promised. I have always been happy with the service at Rusty Wallace KIA in Alcoa. when promised. I have always been happy with the service at Rusty Wallace KIA in Alcoa. More
by alicemccsimpson
Employees Worked With
Jenna Mayes
October 30, 2020
Great service and they always treat me like i am there only customer and it really makes me feel very special and warm and fuzzy inside. only customer and it really makes me feel very special and warm and fuzzy inside. More
by beejcooper
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
October 30, 2020
My service rep was outstanding! Everything was done quickly. They drove me home and picked me up in great timing. I will definitely be coming back! quickly. They drove me home and picked me up in great timing. I will definitely be coming back! More
by skillian4415
Employees Worked With
Jenna Mayes
October 28, 2020
Our salesman was extremely nice and polite and considerate of our needs. Not pushy at all. The showroom was very clean as well as the restrooms. Coffee was great too. considerate of our needs. Not pushy at all. The showroom was very clean as well as the restrooms. Coffee was great too. More
by rdlopshire
October 28, 2020
The new 2020 Kia Soul I recently purchased is the 4th Kia purchased at Alcoa Rusty Wallace dealership over the past 6 years. Together, our extended family owns 7 Kia vehicles, also purchased at Rusty Wallace purchased at Alcoa Rusty Wallace dealership over the past 6 years. Together, our extended family owns 7 Kia vehicles, also purchased at Rusty Wallace. The entire crew works very works hard to provide the best service and buying experience.to satisfy every customer with a reliable and quality Kia vehicle. More
by thosdcarroll
Employees Worked With
Clay Magee, Dylan Hatula
