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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
August 11, 2020
Greg and Dylan were both very helpful on the purchase of my new 2020 Sorento. I think I got a fair deal and a great new car. my new 2020 Sorento. I think I got a fair deal and a great new car. More
by KIRT.BEVILL
Verified Customer
August 11, 2020
Always treated like family! Always greeted with a smile and always takes care of what needs to be done to my Kia Forte. I would recommend anyone to come there for their service needs! and always takes care of what needs to be done to my Kia Forte. I would recommend anyone to come there for their service needs! More
by WebbKristie77
Employees Worked With
ALEX FERRER
August 10, 2020
Easiest and quickest service I have experienced in a long time! Great by job by Alex Ferrer. Very informative and easy to work with. Will definitely recommend. time! Great by job by Alex Ferrer. Very informative and easy to work with. Will definitely recommend. More
by TERRYSGAL
August 10, 2020
I purchased a 2016 used Kia Sorento, to which I absolutely love. It was unfortunately using oil a lot of oil. I made an appointment to have it checked and agreed to do the oil consumption test ov absolutely love. It was unfortunately using oil a lot of oil. I made an appointment to have it checked and agreed to do the oil consumption test over a period of time. Alex and the guys in the service department were great. They had to replace my engine and that went great as well. More
by P.MILLER10
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
August 10, 2020
Service dept failed to to tell me i should replace timing belt. Critical failure of part. Blew motor , wish i’d known because i would have replaced the part in a second. belt. Critical failure of part. Blew motor , wish i’d known because i would have replaced the part in a second. More
by ROGER.SAYERS
Employees Worked With
Jenna Mayes
August 09, 2020
The loaner vehicle was filthy on the inside and smelled of cigarette smoke. Staff could have been friendlier. I do appreciate I was able to pick up my vehicle the next day. of cigarette smoke. Staff could have been friendlier. I do appreciate I was able to pick up my vehicle the next day. More
by AISHAMRISHAM
Employees Worked With
ALEX FERRER
August 09, 2020
Great service, Jenna kept me updated regularly on the service and timeline for a finish date, service techs did a great repair job o the car service and timeline for a finish date, service techs did a great repair job o the car More
by STEVE
Employees Worked With
Jenna Mayes, Corey Husketh
August 09, 2020
The tv commercial with Brian advertising no payments until 2021 is what got me there. Gary and the guys were great to work with! No pressure atmosphere. until 2021 is what got me there. Gary and the guys were great to work with! No pressure atmosphere. More
by FATSAM2010
August 08, 2020
Did not feel my problem was researched at all. Then after replacing the air filter had to come back because they didn't clean it out and it was making a terrible noise!!! Prefer the Kia dealership in Cookevi replacing the air filter had to come back because they didn't clean it out and it was making a terrible noise!!! Prefer the Kia dealership in Cookeville over this one for sure. More
by DKS1717
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
August 08, 2020
David asked what we wanted and made it happen. This was the easiest purchase I’ve ever made for a car. Thanks for helping us the easiest purchase I’ve ever made for a car. Thanks for helping us More
by SOUTH5BRICKS
Employees Worked With
