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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
August 07, 2020
We have chosen to use Rusty Wallace Kia in Alcoa due to the continued effort that the staff implements in order to fulfill our needs and make our visits pleasurable. Jenna has been an amazing service advis the continued effort that the staff implements in order to fulfill our needs and make our visits pleasurable. Jenna has been an amazing service advisor for us and she is a true asset to the dealership. More
by DeadPat
Verified CustomerEmployees Worked With
Jenna Mayes
August 06, 2020
Fast service, kind friendly faces, knowledgeable, good work, Jenna was nice and friendly, took care of all my needs..Just wish someone would of called me about my recalls... work, Jenna was nice and friendly, took care of all my needs..Just wish someone would of called me about my recalls... More
by SNICKERS7407
Employees Worked With
Jenna Mayes
August 06, 2020
Fast service, friendly and very helpful. Jenna was great! Jenna took time to answer any questions I had. She went She went above and beyond to be helpful and ordered the part I needed. Jenna took time to answer any questions I had. She went She went above and beyond to be helpful and ordered the part I needed. More
by VONORE3
Employees Worked With
Jenna Mayes
August 06, 2020
My experience was absolutely perfect. I was highly satisfied with my service, my questions answered, and the help of the Servive team in taking care of me and my vehicle. satisfied with my service, my questions answered, and the help of the Servive team in taking care of me and my vehicle. More
by Austin Miller
Employees Worked With
Corey Husketh
August 06, 2020
Dylan Hattula worked hard to make our experience great at Rusty Wallace Kia. We will only be doing bussiness With them from now on. The whole place was very organized and professional. We love our CX-5! Rusty Wallace Kia. We will only be doing bussiness With them from now on. The whole place was very organized and professional. We love our CX-5! More
by STARLITBASHFUL
Employees Worked With
Dylan Hatula
August 06, 2020
I have always received prompt courteous service. The service personel are warm and friendly. Everyone goes out of their way to give me a great experience. service personel are warm and friendly. Everyone goes out of their way to give me a great experience. More
by pgraser
Employees Worked With
Jenna Mayes
August 05, 2020
Kevin Williams service manager was awesome to get me into Kia and taken care of even though they were slammed and ridiculously busy that day! Corey was exceptional keeping me updated on my car! Corey has som Kia and taken care of even though they were slammed and ridiculously busy that day! Corey was exceptional keeping me updated on my car! Corey has some of the best public relation skills I have ever depend Corey was very caring,interested in how he could fully help me, and very knowledgeable at want he was talking about! I hope we can have Corey be our service person each time we have our car serviced at Kia of Alcoa! More
by JERRYGAILMA
Employees Worked With
Kevin Williams, Jenna Mayes, Corey Husketh
August 05, 2020
I had a great experience while I was there. Refreshments were available to purchase. It has a nice sitting area and TV. The employees were friendly and were interested in you and their job. The work was don were available to purchase. It has a nice sitting area and TV. The employees were friendly and were interested in you and their job. The work was done in a reasonable amount of time. I give them an A,+ More
by Willow69
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
