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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
April 07, 2020
The employees at Rusty Wallace Kia are the best! Everytime I have been there (service) they make you feel welcome and keep you updated on the status of your vehicle---would recommend Everytime I have been there (service) they make you feel welcome and keep you updated on the status of your vehicle---would recommend More
by tammy286911
Verified CustomerEmployees Worked With
Alex, Corey Husketh
April 07, 2020
Our salesperson, Terry, was very knowledgeable and professional. The dealership was very conscientious regarding virus decontamination. Working through the documentation was explained well. Financing professional. The dealership was very conscientious regarding virus decontamination. Working through the documentation was explained well. Financing through Kia Motors was very easy. More
by keithjeter
Employees Worked With
April 06, 2020
Excellent service! Kept me informed of what was happening with my Telluride on a daily basis. My Telluride was a “guinea pig” as it was the first one to come in with the engine light on. happening with my Telluride on a daily basis. My Telluride was a “guinea pig” as it was the first one to come in with the engine light on. More
by Vietta Millsaps
Employees Worked With
Corey Husketh
April 05, 2020
Corey was very pleasant and great helpful. He got me out quicker than promised. The waiting area was clean. I did wish they would have had hand santifires available. It was exceptional. Thank you. quicker than promised. The waiting area was clean. I did wish they would have had hand santifires available. It was exceptional. Thank you. More
by NCBALES
Employees Worked With
Corey Husketh
April 04, 2020
The service team was fast and friendly. Jenna and Corey were very helpful over the phone and in person, and I appreciate that Jenna took the time to fully explain the problem and answer all of my questions were very helpful over the phone and in person, and I appreciate that Jenna took the time to fully explain the problem and answer all of my questions. Thank you! :) More
by VAUSTRINO
Employees Worked With
Jenna Mayes, Corey Husketh
April 04, 2020
Everything was great! Had to get an oil change. Dropped it off and it was ready within the hour. Jenna is always in a friendly mood and nice to talk to. it off and it was ready within the hour. Jenna is always in a friendly mood and nice to talk to. More
by KIM31008
Employees Worked With
Jenna Mayes
April 04, 2020
This is the best dealership for sales or service that I have ever been to. The staff is very knowledgeable and helpful with any issues. I have driven a KIA for several years now and will continue to mostl have ever been to. The staff is very knowledgeable and helpful with any issues. I have driven a KIA for several years now and will continue to mostly because of this dealership. More
by ksgraves1
Employees Worked With
Jenna Mayes
April 04, 2020
They got me exactly what I wanted. I didn’t have to spend the entire day waiting. They were fast and friendly. I would recommend this dealership for sure! the entire day waiting. They were fast and friendly. I would recommend this dealership for sure! More
by Brittany
April 04, 2020
The dealership employs were very nice and used protection cause of the virus and very clean in the waiting area and it didn't take long on getting my car serviced. cause of the virus and very clean in the waiting area and it didn't take long on getting my car serviced. More
by KLWILSON9633
Employees Worked With
Jenna Mayes
April 03, 2020
The team is always prompt, professional and friendly. The service department always goes over the service requested before starting and is never pushy. I am always offered a car wash after every service. service department always goes over the service requested before starting and is never pushy. I am always offered a car wash after every service. More
by LISA.RAE1424
Employees Worked With
Corey Husketh
