Rusty Wallace Kia Alcoa

Routine Oil Change I arrived a few minutes before my scheduled appointment and my car was immediately taken in to have my oil change and tire rotation started. The work I arrived a few minutes before my scheduled appointment and my car was immediately taken in to have my oil change and tire rotation started. The work was completed in about an hour and 10 minutes. They discovered a nail in a tire and repaired it as well. Thanks! More

Great Service Jenna was awesome during the entire service appointment. She very knowledgeable and courteous. She’s an asset for Rusty Wallace Kia. I’d also like Jenna was awesome during the entire service appointment. She very knowledgeable and courteous. She’s an asset for Rusty Wallace Kia. I’d also like to state that l noticed she treats all customers of Rusty Wallace Kia with kindness and respect. More

Immediately at ease. It had been over 14 years since I had bought a new car; so I was little nervous. But I was immediately put at ease by Greg Taylor. He was knowledge a It had been over 14 years since I had bought a new car; so I was little nervous. But I was immediately put at ease by Greg Taylor. He was knowledge about his product, and after just a few questions about my requirements, I was sitting in the car I ultimately drove home. So helpful and pleasant to deal with, I highly recommend him if you are in the market for an auto. More

Amazing customer service I could not have asked for a better experience! Everyone was so nice and worked very hard to get me in the vehicle I wanted I could not have asked for a better experience! Everyone was so nice and worked very hard to get me in the vehicle I wanted More

Oil change I am very happy with the service department they are very helpful. And good at what they do. The price are reasonable. They get you in and out in a ti I am very happy with the service department they are very helpful. And good at what they do. The price are reasonable. They get you in and out in a timely manner. More

Friendly fast efficient I was informed every step of the way on my service of my vehicle. Duane was very friendly and even walked me to my car and opened the door. He was the I was informed every step of the way on my service of my vehicle. Duane was very friendly and even walked me to my car and opened the door. He was the most friendliest serviceman I have dealt with. More

Easy check in! Corey was great! Very easy check in. Overall, a great experience! In and out quick! Back to Sevierville in plenty of time for my son’s basketball game, thank you! Very easy check in. Overall, a great experience! In and out quick! Back to Sevierville in plenty of time for my son’s basketball game, thank you! More

Friendly and efficient Every time I get my maintenance done, the staff is so kind and the work is done while I wait. I never have a problem getting scheduled when it is conv Every time I get my maintenance done, the staff is so kind and the work is done while I wait. I never have a problem getting scheduled when it is convenient for me. A bonus is that I always get a coupon emailed to me in advance! More

Check my engine I brought my car in to be checked for using oil They couldn't find anything wrong with the engine. I'm going to trade my car. I brought my car in to be checked for using oil They couldn't find anything wrong with the engine. I'm going to trade my car. More

Best dealership around! Superior service from the beginning with this dealership! We were greeted and treated like family as soon as we arrived. Our salesman was courteous Superior service from the beginning with this dealership! We were greeted and treated like family as soon as we arrived. Our salesman was courteous and very knowledgeable about the Kia line of automobiles. He answered every question we had and helped me until I found the exact Kia Soul I wanted!! I found this to be the best car buying experience ever in 27 years of purchasing and owning different vehicles! This is my first Kia and I highly recommend Bill Raybourne and his team at Rusty Wallace Kia in Alcoa!! I look forwarded to having my new Kia Soul for years to come and visiting this Kia dealership for all my service and maintenance. More