Rusty Wallace Kia Alcoa

Kia Experience Bj was our sales person. Since We lived 4 hrs away we communicated by text and phone. When we had a miscommunication when Bj went out of town, Greg st Bj was our sales person. Since We lived 4 hrs away we communicated by text and phone. When we had a miscommunication when Bj went out of town, Greg stepped in and helped me with my questions on his behalf. Brandon was also great to talk with about extended warranties and gap. I had put my deposit down and they actually held the vehicle for one week till we could get up there. We got everything done pretty quickly and had a small issue with a scratch on the vehicle but they were quick to get it fixed. Bj showed me lots of features of the vehicle while we got the scratch fixed. We appreciate that so much! Thank you for being straightforward and getting this deal done! More

Kia Optima Jenna was very helpful. She took time to explain what car needed. She also called me to discuss alignment needed when mechanic was test driving car. G Jenna was very helpful. She took time to explain what car needed. She also called me to discuss alignment needed when mechanic was test driving car. Great service! More

Excellent The service center employees are very polite and helpful. They efficiently assessed my car and found two filters that needed to be replaced and showed The service center employees are very polite and helpful. They efficiently assessed my car and found two filters that needed to be replaced and showed the filters to me before replacing. The car runs smoothly and I attribute that to excellent maintenance. More

Every thing good Very good service in a friendly atmosphere. Good communication with customers about my vehicle. Clean and comfortable waiting area with drinks and s Very good service in a friendly atmosphere. Good communication with customers about my vehicle. Clean and comfortable waiting area with drinks and snacks available. Using this service for years. More

Fast and efficient, kind and pleasant Jenna is great to work with in your service department I was in and out of there in no time. So my hats off to your service department . Jenna is great to work with in your service department I was in and out of there in no time. So my hats off to your service department . More

Very fast! These people that you have working for you are more like family to us . they treated us great! It was an overall fabulous experience with them!!! These people that you have working for you are more like family to us . they treated us great! It was an overall fabulous experience with them!!! More

As always......good service ! Took a couple tries to get it fixed but after keeping it over night the problem was revealed. I had my car back in a couple of days. Took a couple tries to get it fixed but after keeping it over night the problem was revealed. I had my car back in a couple of days. More

Great service Easy drop off and quick to get a loaner car. Always friendly service from the staff. I always have my maintenance work done there. Great. Easy drop off and quick to get a loaner car. Always friendly service from the staff. I always have my maintenance work done there. Great. More

5,000 mile new car care Your staff are polite and attentive. Service was quick,and reasonable priced. The standing of a loaner vehicle is a nice draw. The waiting area is Your staff are polite and attentive. Service was quick,and reasonable priced. The standing of a loaner vehicle is a nice draw. The waiting area is a bit simple compared to your competitors; so the waiting is less comfortable. More

The re application of my ECP treatment. This dealership is fast, friendly, honest, and spot on with performance and customer service. I have bought 2 new vehicles here. If kia keeps making p This dealership is fast, friendly, honest, and spot on with performance and customer service. I have bought 2 new vehicles here. If kia keeps making performance vehicles. My next vehicle she'll be purchased here. More