Rusty Wallace Kia Alcoa

I found Jenna to be very helpful, understanding plus, st I feel Jenna explained all to the best of her knowledge. She appears to be quite knowledgeable regarding Kia. Very helpful and listens to you. I feel Jenna explained all to the best of her knowledge. She appears to be quite knowledgeable regarding Kia. Very helpful and listens to you. More

Did what was needed First off, I’ll start this review by saying Terry was great. I was stuck in a bad position with my old car running on its last leg but still owing mor First off, I’ll start this review by saying Terry was great. I was stuck in a bad position with my old car running on its last leg but still owing more than it was worth on the loan for it. My credit isn’t the best by any means either. They agreed to buy me out of my other car and get me into a brand new one. Mind you, the interest rate that comes with that is down right predatory but that’s not on the dealership but more so on the lenders end. they made me a deal most people would have turned away from and I do appreciate their efforts. More

Very efficient Gary was very efficient in the process,kept my wife and I informed all the way thru the process.very helpful in finding a vehicle to fit our budget.i Gary was very efficient in the process,kept my wife and I informed all the way thru the process.very helpful in finding a vehicle to fit our budget.i would recommend Gary to my friends.thanks rusty Wallace Kia for a great staff. More

Friendly . Caring ..salesperson Greg Taylor When I went to look at kita .. didn't think I would leave with one. We had the most caring salesperson. Greg Taylor was very caring on what we wanted When I went to look at kita .. didn't think I would leave with one. We had the most caring salesperson. Greg Taylor was very caring on what we wanted. He was very caring on what we thought . Not about trying to sell you a vechile.. Greg Taylor was made sure we felt comfortable in what we were buying. He was never pushy on making a sale. Introduce me to where the shop was when I bring my car in..he showed house everything worked on the car.. Their was alot of things to remember ..Greg gave us his cell number for any questions we may have..I would recommend Greg Taylor to anyone that needs a new are used vechile. You will never find a better caring person. More

Management pay attention. The service dept folks are friendly and super nice. But this time things went a little rocky. Not by fault of your people, but the fellow you sub con The service dept folks are friendly and super nice. But this time things went a little rocky. Not by fault of your people, but the fellow you sub contracted out with your buffing work, well maybe you'd be better off looking for another one. Nobody knew specifically what days he worked. We were scheduled for fri the 1st of Nov. CAME ALL the way from Crossville. He doesn't work Friday's!!!!!! Surprise. Then scheduled for Monday the 4th. That day he was the almost hour late. Lot of miles and gas on our part. More

Oil change I love the Kia brand this one is my 6th one I have bought. I always buy new. I recommend them to everyone. My mom and son both drive them, because I h I love the Kia brand this one is my 6th one I have bought. I always buy new. I recommend them to everyone. My mom and son both drive them, because I have told them how great they. They do stand behind the warranty. More

Excellent Service Very friendly staff and willing to assist you. My sales rep. Was Aubrey such a nice guy and so helpful— great experience!! would highly recommend thi Very friendly staff and willing to assist you. My sales rep. Was Aubrey such a nice guy and so helpful— great experience!! would highly recommend this place. More

New car Took my 2020 Kia Soul in for a seat warmer issue. Everything was takes care of in a timely manner. The staff were friendly and helpful. Took my 2020 Kia Soul in for a seat warmer issue. Everything was takes care of in a timely manner. The staff were friendly and helpful. More

Great service great fast and friendly service!!Glad I chose Rusty Wallace Kia..The service was the best I've ever experienced .Keep up the great work. great fast and friendly service!!Glad I chose Rusty Wallace Kia..The service was the best I've ever experienced .Keep up the great work. More

Professional and Courteous My experience was awesome. David and Court did an excellent job finding the perfect vehicle for me. David actually listened to exactly what I wanted w My experience was awesome. David and Court did an excellent job finding the perfect vehicle for me. David actually listened to exactly what I wanted without providing an unnecessary sales pitch. Perfect vehicle with comfortable terms. Court was very helpful and accommodating in walking me through needed documents. Underwriting process was just as smooth. Everyone I encountered at the dealership was friendly, courteous, FAST, and professional. Best car buying experience ever. Highly recommend for your next vehicle purchase. More