Rusty Wallace Kia Alcoa

Great service!! It was great having a female in the service dept explaining everything to me! Jenna made everything super easy and quick. She kept me up to speed on t It was great having a female in the service dept explaining everything to me! Jenna made everything super easy and quick. She kept me up to speed on the process More

Honda car maintenance Very nice people. Very good about explaining what you should do and why. I am pleased. This was my second visit to this shop. Welcomed like family bot Very nice people. Very good about explaining what you should do and why. I am pleased. This was my second visit to this shop. Welcomed like family both times! More

GOOD JOB I WAS TOLD WHAT WAS WRONG WITH MY CAR AND WHAT WAS TO BE DONE TO FIX IT. I WAS CONFIDENT MY SERVICE PERSON ( JENNA) KNEW ALL ABOUT MY KIA AND KEPT ME I WAS TOLD WHAT WAS WRONG WITH MY CAR AND WHAT WAS TO BE DONE TO FIX IT. I WAS CONFIDENT MY SERVICE PERSON ( JENNA) KNEW ALL ABOUT MY KIA AND KEPT ME INFORMED, AND I GOT A WASH ....SO HAPPY WITH KIA !! More

Service Department They are fast,efficient and friendly. They are clean and make sure that everything has been done with the least amount of time and to your approval. They are fast,efficient and friendly. They are clean and make sure that everything has been done with the least amount of time and to your approval. More

2 1/2 hr oil change Don't know what happened here, but I had an appointment for an oil change. I was on time and it took 2 1/2 hrs. I've been here before and it was 45 mi Don't know what happened here, but I had an appointment for an oil change. I was on time and it took 2 1/2 hrs. I've been here before and it was 45 minutes. Maybe they need to figure out what changed and fix it. Nice waiting room with plenty of room. And nice clean bathrooms. More

Excellent service Everyone I worked with was very helpful in my car buying experience. Will always goes above and beyond to help myself and my family and makes sure we’ Everyone I worked with was very helpful in my car buying experience. Will always goes above and beyond to help myself and my family and makes sure we’re always well taken care of. Terry was very helpful and worked quickly to get us in and out and on our way in the car I really wanted. Corey was helpful in also making sure I left in the better car option for my needs. More

Awsome customer service The hours I work makes it difficult to always schedule a oil change they always find a way to work me in. I can't say that for other KIA dealer ships. The hours I work makes it difficult to always schedule a oil change they always find a way to work me in. I can't say that for other KIA dealer ships. More

Easy and Fast I was able to get pre-approved over the phone, and was able to research options that day. When I came in to test drive the car I knew what I wanted an I was able to get pre-approved over the phone, and was able to research options that day. When I came in to test drive the car I knew what I wanted and the team was day and knowledgeable. More

Purchase of used car Salesman was very professional and patient. The only negative would be that sales manager said he didn’t know why a car was discounted as low as it wa Salesman was very professional and patient. The only negative would be that sales manager said he didn’t know why a car was discounted as low as it was. He said he would honor the lower price on the car window.Found out later car had been I. 2 accidents with frame damage. More

Replaced the back seat due to a separation in the seam. Arrived on time for my appointment was told it would take about one hour and 30 minutes to replace the back seat. I was told my car was ready exactly Arrived on time for my appointment was told it would take about one hour and 30 minutes to replace the back seat. I was told my car was ready exactly at the 1.5 hour time. My car was also washed. Very pleased with the service. More