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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,410 reviews

October 10, 2019

Very courteous Came in for an oil change and tire rotation and Duane showed me how nasty the filters were and explained the low battery charge. This was very helpful More

by VOLSKIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
October 10, 2019

Oil change Excellent service. In and out within 30 minutes. Duane was very helpful and pleasant, I wish all the Rusty Wallace’s would get trained by the people More

by BIRS1BIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DUANE GIBBS
October 09, 2019

Great experience with Aubrey I had a less than perfect experience at a competitor dealership. Came to Rusty Wallace and met with Aubrey. He made the entire process painless and More

by Chris
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Tyler was great, not pushy at alland I love my new sorento! Everyone at the dealership was very nice and Tyler was not your average "pushy salesman" he helped me pick the car that I loved and made things very e More

by Leah
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Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Very efficient Corey was very efficient and answered all my questions. I was in and out in a very short time. The waiting room was comfortable and the price was righ More

by Mary
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
October 09, 2019

New vehicle purchase Employees we interacted with were very friendly and helpful. No high pressure sales staff. Dylan did a great job helping us choose our Kia Sorento we More

by RUSSELL.PEGGY24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hattula
October 09, 2019

Eco protection applied Had appointment at 10 am for ecp protection to be applied.was greeted by jenna mayers was told how long it would be,spoke with Terry cook while I was More

by DWNEUBERT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Steadman 5 stars, Brandon Chaffins, Jenna Mayes
October 09, 2019

professional service Corey was professional, informative, helpful, patient. My scheduled appointment time was on time taking my car into service area. I was informed durin More

by gdoig22@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
October 08, 2019

Good service- talk to Terry The salesman I talked to was great. He was fairly quiet and didn’t pressure me, just provided me with all the information I asked for and then a littl More

by NOAHGREYCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2019

2nd time around, "GREAT"! SHOUT OUT TO GREGG POTTS, WONDERFULL! A great dealership to get a used car, good customer service, very friendly, concerned, helpful, I was at ease. T More

by CSHOREATBAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg potts?, Jenna Mayes
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