
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very courteous Came in for an oil change and tire rotation and Duane showed me how nasty the filters were and explained the low battery charge. This was very helpful Came in for an oil change and tire rotation and Duane showed me how nasty the filters were and explained the low battery charge. This was very helpful as I was getting ready to go on vacation. Thank you Duane! More
Oil change Excellent service. In and out within 30 minutes. Duane was very helpful and pleasant, I wish all the Rusty Wallace’s would get trained by the people Excellent service. In and out within 30 minutes. Duane was very helpful and pleasant, I wish all the Rusty Wallace’s would get trained by the people at this one. Customer service is what keeps me coming back and keeps me referring them. More
Great experience with Aubrey I had a less than perfect experience at a competitor dealership. Came to Rusty Wallace and met with Aubrey. He made the entire process painless and I had a less than perfect experience at a competitor dealership. Came to Rusty Wallace and met with Aubrey. He made the entire process painless and was really personable and helpful. More
Tyler was great, not pushy at alland I love my new sorento! Everyone at the dealership was very nice and Tyler was not your average "pushy salesman" he helped me pick the car that I loved and made things very e Everyone at the dealership was very nice and Tyler was not your average "pushy salesman" he helped me pick the car that I loved and made things very easy. Thank you Rusty Wallace Kia Alcoa! More
Very efficient Corey was very efficient and answered all my questions. I was in and out in a very short time. The waiting room was comfortable and the price was righ Corey was very efficient and answered all my questions. I was in and out in a very short time. The waiting room was comfortable and the price was right. More
New vehicle purchase Employees we interacted with were very friendly and helpful. No high pressure sales staff. Dylan did a great job helping us choose our Kia Sorento we Employees we interacted with were very friendly and helpful. No high pressure sales staff. Dylan did a great job helping us choose our Kia Sorento we purchased. More
Eco protection applied Had appointment at 10 am for ecp protection to be applied.was greeted by jenna mayers was told how long it would be,spoke with Terry cook while I was Had appointment at 10 am for ecp protection to be applied.was greeted by jenna mayers was told how long it would be,spoke with Terry cook while I was there also spoke with Scott Steadman, All are courteous,friendly and helpful.our Telluride was given to me as promised.Awesome experience!! More
professional service Corey was professional, informative, helpful, patient. My scheduled appointment time was on time taking my car into service area. I was informed durin Corey was professional, informative, helpful, patient. My scheduled appointment time was on time taking my car into service area. I was informed during the service by Corey as to the status of work being completed . Nice young man! More
Good service- talk to Terry The salesman I talked to was great. He was fairly quiet and didn’t pressure me, just provided me with all the information I asked for and then a littl The salesman I talked to was great. He was fairly quiet and didn’t pressure me, just provided me with all the information I asked for and then a little bit I didn’t realize I wanted to know. Very happy with my purchase. More
2nd time around, "GREAT"! SHOUT OUT TO GREGG POTTS, WONDERFULL! A great dealership to get a used car, good customer service, very friendly, concerned, helpful, I was at ease. T SHOUT OUT TO GREGG POTTS, WONDERFULL! A great dealership to get a used car, good customer service, very friendly, concerned, helpful, I was at ease. THANK YOU! More