Rusty Wallace Kia Alcoa

Oil change & tire rotation Service member was very helpful. I had questions about my Bluetooth in my car and he personally assisted me with setting up my new phone and Bluetooth Service member was very helpful. I had questions about my Bluetooth in my car and he personally assisted me with setting up my new phone and Bluetooth in my car. More

AC service The service dept has been easy to work with. They have done their best to keep me satisfied with a substandard automobile. They can only do so much The service dept has been easy to work with. They have done their best to keep me satisfied with a substandard automobile. They can only do so much however. More

2014 Kia Sorento fast, informed and cordial service Our Sorento stopped and had to be towed to the shop. Even without apt they worked us in. They have fast, courteous and informative service. Trust t Our Sorento stopped and had to be towed to the shop. Even without apt they worked us in. They have fast, courteous and informative service. Trust them completely with our customer needs.c Manager very helpful. More

2020 KIA Forte I was very pleased with my deal and the customer service. I will highly recommend it to everyone. I am going to recommend my friends to try this deale I was very pleased with my deal and the customer service. I will highly recommend it to everyone. I am going to recommend my friends to try this dealership before buying their next car More

Good experience Friendly service, informative. That's all I have to say. The waiting room was clean and offered refreshment while waiting. Corey is an asset to the de Friendly service, informative. That's all I have to say. The waiting room was clean and offered refreshment while waiting. Corey is an asset to the dealership. More

Scheduled oil change on my 2018 KIA Sportage Service desk employees were not overly friendly or welcoming. Could be a LOT more friendly. No hellos or smiles. Very robotic. Totally ignored my comm Service desk employees were not overly friendly or welcoming. Could be a LOT more friendly. No hellos or smiles. Very robotic. Totally ignored my comment on liking the new Sorrento?! Missed a possible sales lead. Couldnt have cared less. Surprised since my sales team and F&I experience at this dealer was top notch!!! More

Exceptional Customer Service This was the best experience buying a car that I have ever had! All of the staff were great, but Greg Taylor was excellent! He went out of his way to This was the best experience buying a car that I have ever had! All of the staff were great, but Greg Taylor was excellent! He went out of his way to make sure we were comfortable with the decision we were making, even if it meant losing commission, that is very rare and extremely admirable! Thanks again to everyone at Rusty Wallace Kia (Alcoa), I will definitely be a returning customer. More

Fantastic great dealership Great dealer ship no pressure greg Taylor sales consultant very knowledgeable very pleasant would recommend anyone to ask for him if buying a new vehi Great dealer ship no pressure greg Taylor sales consultant very knowledgeable very pleasant would recommend anyone to ask for him if buying a new vehicle clay magee fantastic finance man would give a rating of 100 percent to rusty Wallace Kia in maryville tn More

Excellent Service Excellent service was given to me. I called and received an appointment. They were waiting for me when I got there. They took my car in immediately a Excellent service was given to me. I called and received an appointment. They were waiting for me when I got there. They took my car in immediately and the oil change and complete check up along with rotating the tires was done very fast. More

It’s ok what I needed got looked at I came in to have something looked at that started working when I pulled on the lot apparently. So really they didn’t do anything I came in to have something looked at that started working when I pulled on the lot apparently. So really they didn’t do anything More