Rusty Wallace Kia Alcoa

All was good, longer wait time than I prefer 1.40 minutes on Over all it was good. I did however miss my coupons I usually get through email. Staff was great and very friendly. Hospitality was good. Over all it was good. I did however miss my coupons I usually get through email. Staff was great and very friendly. Hospitality was good. More

Ready when promised nice waiting area Fair price good service kia works on my car exclusively.it is easy to get an appointment because you have Saturday hours . it is nice clean waiting ar Fair price good service kia works on my car exclusively.it is easy to get an appointment because you have Saturday hours . it is nice clean waiting area More

Great service Service was great and indeed they work to get us the best deal possible altough I wish they were a little more communicative through the process, but Service was great and indeed they work to get us the best deal possible altough I wish they were a little more communicative through the process, but they did answer all our accumulated questions at the end. More

Paperwork The paperwork takes too long. We were there well over 5 hours. Otherwise I do not have anything else to say. Greg Poop was a very great guy to work wi The paperwork takes too long. We were there well over 5 hours. Otherwise I do not have anything else to say. Greg Poop was a very great guy to work with. More

Great experience. They were very informative Well going in was planning on going to multiple dealerships but after going to Kia dealership they were very informative and helpful. They gave me a g Well going in was planning on going to multiple dealerships but after going to Kia dealership they were very informative and helpful. They gave me a good deal plus broke down pros and cons in my decision making More

Went above and beyond David was great! He did whatever he had to do to make sure I left in a car that met all my needs. I had less than perfect credit and he made sure to m David was great! He did whatever he had to do to make sure I left in a car that met all my needs. I had less than perfect credit and he made sure to make it work! They definitely get my business in the future! More

Duane is amazing! When I dropped off my vehicle I was fortunate enough to have Duane to work with. From the moment I got there Duane was nothing but friendly and profes When I dropped off my vehicle I was fortunate enough to have Duane to work with. From the moment I got there Duane was nothing but friendly and professional! He explained to me exactly how the process will work to get the car prepared. He called several times to update me on the status of my car and went out of his way to make, what could be a hard process, very easy. I have nothing but great things to say about Duane and Rusty Wallace Kia dealership! You all are a class act and if I ever have any further car trouble or am looking to buy a knee car I would not only recommend but I will shop there! Thank you again for the help and professionalism! More

Excellent experience The were ready for me at my appointment time and performed the repair quickly and at no charge. Very polite and friendly staff, comfortable waiting ar The were ready for me at my appointment time and performed the repair quickly and at no charge. Very polite and friendly staff, comfortable waiting area. More

Timely.very nice. Service was timely.staff was very nice.I would recommend Rusty Wallace.to anyone to buy or have they car service.Keep up the Great Job. Service was timely.staff was very nice.I would recommend Rusty Wallace.to anyone to buy or have they car service.Keep up the Great Job. More

Customer service Tyler Kitts was personable, attentive, and efficient. We initially had a conversation by phone and even though the specific vehicle I wanted wasn't Tyler Kitts was personable, attentive, and efficient. We initially had a conversation by phone and even though the specific vehicle I wanted wasn't available, he was quick to assure me that he could work with me to get exactly what I wanted within the next few weeks. We made an arrangement to meet the next morning and I wound up buying the same make and model car in a color I liked even better. I had as pleasant an experience as anyone could have at a car dealership. More