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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
September 08, 2019
Looking at cars We were just looking but ending up purchasing a new KIA with a good deal the staff was excellent and attentive all in all a great experence. We were just looking but ending up purchasing a new KIA with a good deal the staff was excellent and attentive all in all a great experence. More
by FSAMPIETRO3
Verified CustomerEmployees Worked With
September 08, 2019
Great Team Greg Taylor, Garry King, Scott Steadman, Thanks for a great buying experience. Garry showed us all the great options on our Kia Forte. Great Car Great Greg Taylor, Garry King, Scott Steadman, Thanks for a great buying experience. Garry showed us all the great options on our Kia Forte. Great Car Great People Great Dealership. Thanks Greg for dealing with all my questions phone call and text. Will be buying from Rusty Wallace again. More
by BAKERPL
September 08, 2019
Enjoyable, no pressure experience! We came to Rusty Wallace Kia Alcoa Hwy because it was highly rated. Now we know why! They listened to us about everything, from the features we wanted We came to Rusty Wallace Kia Alcoa Hwy because it was highly rated. Now we know why! They listened to us about everything, from the features we wanted to what we didn't care about. Then presented all options and then came through with a great price, which allowed us to upgrade a little and still stay at a comfortable payment. Unlike our experiences at other dealerships that day we never, at any time, felt pressured into anything. All in all, a great experience. Highly recommended. Thank you! More
by ON.AJOURNEY
September 07, 2019
Great experience We bought two vehicles in one day. They were extremely helpful and stayed way past their normal closing time to finish the deal. Highly recommend! We bought two vehicles in one day. They were extremely helpful and stayed way past their normal closing time to finish the deal. Highly recommend! More
by PHILIPCMORRIS
September 07, 2019
Great service always! They did the work as promised and it was completed in a timely manner. All the staff is very friendly and helpful at Rusty Wallace They did the work as promised and it was completed in a timely manner. All the staff is very friendly and helpful at Rusty Wallace More
by Shanesmith318
Employees Worked With
Corey Husketh
September 07, 2019
Great service but slow service. They double booked many appointments so it took longer than expected. People were nice and very apologetic about the whole thing. Just wish phones wer They double booked many appointments so it took longer than expected. People were nice and very apologetic about the whole thing. Just wish phones were fixed so this wouldn’t have happened. More
by MARK.MOORE0008
Employees Worked With
Jenna Mayes
September 07, 2019
Very wonderful Very helpful and letting me know what I needed to take care of before I went on my trip. It didn’t take very long Very helpful and letting me know what I needed to take care of before I went on my trip. It didn’t take very long More
by Graceofdivine
Employees Worked With
Corey Husketh
September 06, 2019
Filter change I was not happy with the service rap female was trying to tell me about when to get my filters changed and I felt I did not have 15,000 miles as a sec I was not happy with the service rap female was trying to tell me about when to get my filters changed and I felt I did not have 15,000 miles as a second owner on the vehicle and that should have been changed by the dealership before I even own the car. I did not appreciate her dumbing-down her answer to me about when I should get my filters changed. I've been owning cars for quite a while now and I have not driven this vehicle 15000 miles to order a filters to be changed yes I had the car over here but I felt the 15000 mile should have been put on there before I had vehicle. More
by MSCFREY2
Employees Worked With
Chris Palumbo
September 06, 2019
Hassel free first service visit for my kia sportage Hassle free service on my 2019 kia sportage. Very responsive to my requests and obtained needed part in timely manner which enabled me to get back Hassle free service on my 2019 kia sportage. Very responsive to my requests and obtained needed part in timely manner which enabled me to get back on the road very quickly. I'll definitely use this service department again! More
by pcfoster0451
Employees Worked With
DUANE GIBBS
September 06, 2019
Express service Great job! Fast and friendly service! Very personable young man. He did a great job fast and efficient! I would definitely choose him for future Great job! Fast and friendly service! Very personable young man. He did a great job fast and efficient! I would definitely choose him for future service . More
by RADERROOST
Employees Worked With
DUANE GIBBS
