Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience I had a great experience and walked away with a brand new vehicle at a great price. I would definitely recommend this dealership to everyone. I had a great experience and walked away with a brand new vehicle at a great price. I would definitely recommend this dealership to everyone. More
Oil change and tire rotation I go to Jenna and she is fantastic, but everyone in the service department is friendly and they work together to keep things flowing. I’ve never had t I go to Jenna and she is fantastic, but everyone in the service department is friendly and they work together to keep things flowing. I’ve never had to wait which is professional and shows respect for my time. More
Efficient Quick and painless check on a recall part. The lot looked backed up but the got my car in at the appointment time and we’re complete within the time f Quick and painless check on a recall part. The lot looked backed up but the got my car in at the appointment time and we’re complete within the time frame. More
Really good service! The entire team at Rusty Wallace made buying my first car incredibly easy! They were very kind and took the time to explain every little thing I could The entire team at Rusty Wallace made buying my first car incredibly easy! They were very kind and took the time to explain every little thing I could possibly need to know. The only problem I had was that I was given the wrong spare key, however that issue was remedied the next day and I was apologized to profusely. Great guys and very easy car buying process! More
friendliness Service was fast and courteous had enjoyable wait in the waiting area,.courteous workers and was told about the filters before they where changed. Li Service was fast and courteous had enjoyable wait in the waiting area,.courteous workers and was told about the filters before they where changed. Like that More
Customer Service My visit was excellent. At the end I told Duane I had been unhappy with past visits but I was giving dealership one last try yesterday. He exceeded My visit was excellent. At the end I told Duane I had been unhappy with past visits but I was giving dealership one last try yesterday. He exceeded my expectations and I will be back for my next oil change. Also enjoyed visiting with Brandon who has always been a pleasure to work with. More
Good customer The salesperson, Dylan, took his time with us let us drive as many cars as we wanted wasn't in a rush to get us in and out and I feel like we got a fa The salesperson, Dylan, took his time with us let us drive as many cars as we wanted wasn't in a rush to get us in and out and I feel like we got a fair deal. More
Service Grt service, oil change, tires rotated, fluids topped, n a car wash. Jenna even walked me to my car. The visit was super, friendly staff. Grt service, oil change, tires rotated, fluids topped, n a car wash. Jenna even walked me to my car. The visit was super, friendly staff. More
Professional Service personnel pleasant and understanding and honored the time of my appointment even when it was very busy. I was offered a car in case I could no Service personnel pleasant and understanding and honored the time of my appointment even when it was very busy. I was offered a car in case I could not meet my next appointment. Waiting area too small. More
Service Just bought my Kia Soul & had it in to have the special protection package done...good experience. My second visit was to have Real Backup camera inst Just bought my Kia Soul & had it in to have the special protection package done...good experience. My second visit was to have Real Backup camera installed...good experience, love my rear view mirror backup camera! More






