Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A relationship Good sales person They listen to us what we like Ill go back I had Fords there done in my book @s di oo oreo oil utter try g.j ggggvgvvvvvvv Good sales person They listen to us what we like Ill go back I had Fords there done in my book @s di oo oreo oil utter try g.j ggggvgvvvvvvvvvvhhhgxvhhh7gc More
Satisfied customer Garry King and Scott Steadman made our car buying experience painless! We have purchased numerous Kias from Rusty Wallace but this was truly the best Garry King and Scott Steadman made our car buying experience painless! We have purchased numerous Kias from Rusty Wallace but this was truly the best experience EVER! More
Detailed inspection and explanation I have taken my car to a few places but could never really get straight answers about what was done or what problems there were with my car. At this s I have taken my car to a few places but could never really get straight answers about what was done or what problems there were with my car. At this service center, we received a detailed explanation of all the work that they did plus recommendations for future service. They also did all of the recall work on our vehicle of their own initiative, we did not have to tell them that we weere there to have recall service done. More
Took it in for 1 issue they found recalls Took my car in for brake issue they found and fixed recall issues. Duane was helpful and called to keep me informed on work being done and parts Was Took my car in for brake issue they found and fixed recall issues. Duane was helpful and called to keep me informed on work being done and parts Was supplied with a rental car for almost a month . I am still a tad confused on why I had to pay $200 for a battery when my car has extended warranty I have called the service center a few times and have yet to get a call back with the answer. More
Quick. Polite. Polite quick service. Waiting room.had tables to sit at. Wifi a good plus. Dont like post service calls from the third party wanting my vehice Polite quick service. Waiting room.had tables to sit at. Wifi a good plus. Dont like post service calls from the third party wanting my vehice More
Awesome!! We had a wonderful experience and are so happy with our new Sportage!! I would definitely recommend David to anyone who wants a new car!! Thank you! We had a wonderful experience and are so happy with our new Sportage!! I would definitely recommend David to anyone who wants a new car!! Thank you! More
Women Friendly This dealership goes above and beyond to make sure you are aware of any issues with your vehicle. Unlike most service departments they will be comple This dealership goes above and beyond to make sure you are aware of any issues with your vehicle. Unlike most service departments they will be completely transparent with you regarding what services are immediate and which ones can wait. I truly appreciate this place. More
awesome Dylan was awesome He listened to what I told him I wanted and got it done. Everyone there was really nice I would highly recommend my friends or any Dylan was awesome He listened to what I told him I wanted and got it done. Everyone there was really nice I would highly recommend my friends or anyone looking to buy vehicle to go here More
Crazy busy When making an appt on hold for extreme amounts of time-when someone answers their is a phone ringing and ringing in the background crazily. Same when When making an appt on hold for extreme amounts of time-when someone answers their is a phone ringing and ringing in the background crazily. Same when you are in the waiting area. Also, stop mailing me coupons! They don’t honor them! Save your postage. Thanks. More
Seatbelt Duane was less than helpful. I had an appointment and specifically requested a loaner. It even said it in my confirmation email. No loaner was avai Duane was less than helpful. I had an appointment and specifically requested a loaner. It even said it in my confirmation email. No loaner was available when I went at my scheduled time. Frustrating, but I understand it happens. All Duane said was “come back later.” I was not keen on that as the shop is not exactly convenient to just pop into to see if I can or can or can not be taken care of then. Chris caught on to the situation and took it from there. Scheduled an appointment and took care of me on the day I returned to get the work done. Kept me appraised of the status during the work and checked with me before they moved personal belongings inside the car. More






