
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good car, good service My experience with the KIA (runs well, no breakdowns) and excellent service at Rusty Wallace has brought me back over the years. This is my second KI My experience with the KIA (runs well, no breakdowns) and excellent service at Rusty Wallace has brought me back over the years. This is my second KIA bought and serviced here, and there will probably eventually be a third. More
Good quality Had problems with Parkside Kia decided to go to another dealer Recall back ordered have not had air bags for 6 months Paarkside waisted my time sett Had problems with Parkside Kia decided to go to another dealer Recall back ordered have not had air bags for 6 months Paarkside waisted my time setting up appointments when they didn’t have the parts More
Awesome Everytime! We decided to purchase 2 more vehicles from Rusty Wallace Kia Alcoa! First we got a new Telluride and then a new Camaro. The staff was attentive to al We decided to purchase 2 more vehicles from Rusty Wallace Kia Alcoa! First we got a new Telluride and then a new Camaro. The staff was attentive to all our needs and we had another great experience! More
Great Experience I have no complaints for the service that I needed. Just an oil change, but they check to make sure everything else is good too. I have no complaints for the service that I needed. Just an oil change, but they check to make sure everything else is good too. More
Oil change/ Recall update The employees were pleasant and helpful. Kept me informed on what needed done with my vehicle. Was there double the time they estimated even after I h The employees were pleasant and helpful. Kept me informed on what needed done with my vehicle. Was there double the time they estimated even after I had a set appointment time. My car sat for at least 30-40 minutes past my scheduled appointment time before it was even taken into the garage to be looked at. More
Jenna rocks Fast turn around and Jenna Mayes insisted on going out in the pouring rain to get my car. I just need some coupons next time. Fast turn around and Jenna Mayes insisted on going out in the pouring rain to get my car. I just need some coupons next time. More
Headlight My headlight was going through bulbs like crazy. The small shop I normally go to recommended I contact the dealer but I kept putting it off because I My headlight was going through bulbs like crazy. The small shop I normally go to recommended I contact the dealer but I kept putting it off because I anticipated it being a headache. I bought my vehicle used so it never occurred to me that Kia would honor any warranties or recalls. I was very pleasantly surprised when I did call! My headlight was fixed at no charge and a few other things were checked and fixed if needed due to recall/warranty! Paperwork was quick and easy, a loaner was available for me to use, soda and water was in the waiting room, AND they washed my car! I’m a very happy camper! More
Exceptional customer service This is my second Optima. I only trust KIA’s service department to change the oil. They check everything and never try to sell something that I don’t This is my second Optima. I only trust KIA’s service department to change the oil. They check everything and never try to sell something that I don’t need. More
Great Execelen service fast good on time very good people very very nice and friendly good pleace for take you car i got my car fix the same day Execelen service fast good on time very good people very very nice and friendly good pleace for take you car i got my car fix the same day More
Great place, great people. Got the car I wanted for just the right price. Made it quick and easy to get approved and on my way. place, great people. Got the car I wanted for just the right price. Made it quick and easy to get approved and on my way. More