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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
June 08, 2019
Good accurate service I used their site to set up the service date & time which worked well. The service was done as I instructed. Nice folks to work with. I used their site to set up the service date & time which worked well. The service was done as I instructed. Nice folks to work with. More
by 1jag2minis
Verified CustomerEmployees Worked With
Duane Gibbs
June 06, 2019
Very friendly Very good work and do a great job, friendly, courteous, excellent job good waiting area. Cold drinks,hot coffee,just all around good service Thanks Very good work and do a great job, friendly, courteous, excellent job good waiting area. Cold drinks,hot coffee,just all around good service Thanks More
by SRBB
Employees Worked With
Chris Palumbo
June 05, 2019
Great encounter without the stress of pushy dealers Friendly, knowledgeable, not pushy and very helpful. They did a great job explaining my options . All in all a very smooth and stress free visit Friendly, knowledgeable, not pushy and very helpful. They did a great job explaining my options . All in all a very smooth and stress free visit More
by SWEEPER37922
Employees Worked With
Adam Fair
June 05, 2019
Best service anywhere Always an enjoyable experience at Rusty Wallace Kia. Friendly service and always willing to answer any questions about the service. Highly recommend t Always an enjoyable experience at Rusty Wallace Kia. Friendly service and always willing to answer any questions about the service. Highly recommend this dealership. Never have had a complaint. More
by hair48cj
Employees Worked With
Chris Palumbo
June 05, 2019
Courteous They took care of my issue and after some research, they found that it was covered by warranty. No out of pocket expense for me!! They took care of my issue and after some research, they found that it was covered by warranty. No out of pocket expense for me!! More
by Julie Crateau
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
June 05, 2019
Jenna was excellent Service department was excellent and thanks to Jenna for always going the extra mile to ensure everything was explained to me about my service for my Service department was excellent and thanks to Jenna for always going the extra mile to ensure everything was explained to me about my service for my Soul, Ralph Garner More
by Huck58
June 05, 2019
excellent service! Service appointment made online, oil change and filter, tire rotation. Work completed on time as promised. Jenna, excellent customer service. Looking Service appointment made online, oil change and filter, tire rotation. Work completed on time as promised. Jenna, excellent customer service. Looking forward to next service. More
by Jerry Van Hoose
Employees Worked With
Jenna Mayes
June 05, 2019
Great Service Great service. Dealership did everything requested. The service writer was polite and professional. I was in a hurry and they did their best to accom Great service. Dealership did everything requested. The service writer was polite and professional. I was in a hurry and they did their best to accomodate me. More
by ROBERTDEAN10
Employees Worked With
Jenna Mayes
June 04, 2019
We have bought 2 vehicles and are very pleased. We have bought 2 vehicles from Rusty Wallace Kia Alcoa and will continue to buy our vehicles from them. We will recommend others to do the smae. We have bought 2 vehicles from Rusty Wallace Kia Alcoa and will continue to buy our vehicles from them. We will recommend others to do the smae. More
by Cbuhl81
Employees Worked With
June 03, 2019
Excellent 👍 The Service was excellent. It was done in a timely manner. And they even washed my car after repairs. Friendly people. Provided drinks and snacks also The Service was excellent. It was done in a timely manner. And they even washed my car after repairs. Friendly people. Provided drinks and snacks also More
by JETSKILADY
Employees Worked With
Jenna Mayes
