
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience I bought my second Kia I upgraded my 2016 Kia Soul to a 2020 Kia Soul. Mr. Autry was my salesman he was terrific all the staff was wonderful the fina I bought my second Kia I upgraded my 2016 Kia Soul to a 2020 Kia Soul. Mr. Autry was my salesman he was terrific all the staff was wonderful the finance man Clay made everything smooth and we were out in no time at all. The service department is wonderful Chris is awesome always a great experience in this department. More
Great Took there his time to find the right vehicle for my family. Very important to me and my family. I felt like he was honest with me.. Took there his time to find the right vehicle for my family. Very important to me and my family. I felt like he was honest with me.. More
Very helpful & not intrusive sales rep We stopped by to test drive a Kia Sedona and BJ was very helpful & answered all of our questions. We took a Sedona for a test drive & didn’t have to p We stopped by to test drive a Kia Sedona and BJ was very helpful & answered all of our questions. We took a Sedona for a test drive & didn’t have to provide all of our personal information (like other dealers required) it was a great experience & if we decide on the Sedona we will be back to buy from BJ. Thank you! More
Great service Very helpful. Had rental waiting for me when I arrived at service center. Work was completed quickly. Overall had a great experience at Rusty Wallace Very helpful. Had rental waiting for me when I arrived at service center. Work was completed quickly. Overall had a great experience at Rusty Wallace Kia More
Sales Every one we dealt with were up and above our expiation. Will is a good friend and he even helped we on the phone. He knew exactly what I was looking Every one we dealt with were up and above our expiation. Will is a good friend and he even helped we on the phone. He knew exactly what I was looking for. As I told him about it. I called him at home on his cell phone. Explained what I was looking for. Earlier yesterday morning; I received a text. He had looked at all I had explained to him. He had it!! Went down and brought it back home. You have a Wonderful team there!! Then provided it! When we walked in. Will talked a long time with us. He asked about a lot of the people we all knew. Just like visiting with family. We did that as they prepared paperwork. He paired us a sales rep. Bill. Who was Great also. They all treated us so nice. If I see anyone who is looking for a car we will send them to come visit you all. Even the guy who took our money was Gracious and kind. I’m sorry; but can’t remember his name. Yes! We had the best experience and couldn’t ask for anything more. More
Darn neat place At the age of 76 I have been in a dealership or two! Every there is friendly and courteous, they act as if they are glad you are there. It feels like At the age of 76 I have been in a dealership or two! Every there is friendly and courteous, they act as if they are glad you are there. It feels like homeplace Thank you for this attitude, I like smiles when I am spending my 💰 More
Great service Got a soul and the next day it wouldn't start. Brandon the manager got my car picked up and fixed for me right away. Even got a loaner vehicle. Then t Got a soul and the next day it wouldn't start. Brandon the manager got my car picked up and fixed for me right away. Even got a loaner vehicle. Then they brought me the car at my job when it was done! They definitely took care of me!! More
Great experience I love my Sorento...good dealership and easy to work with staff! I would recommend them to anyone. I would definitely use them again in the future! I love my Sorento...good dealership and easy to work with staff! I would recommend them to anyone. I would definitely use them again in the future! More
Service Chris was very helpful . I asked about the 60000 seeing that the suv had 76000 miles. Was told it did not need it. Very friendly. Chris was very helpful . I asked about the 60000 seeing that the suv had 76000 miles. Was told it did not need it. Very friendly. More
Outstanding!!! An ourstanding professional courteous and respectful staff. That take the time to make sure their cusstomers are satisified and are willing to go the An ourstanding professional courteous and respectful staff. That take the time to make sure their cusstomers are satisified and are willing to go the extra mile to ensure they are happy with the serice they received. More