Rusty Wallace Kia Alcoa

Good service, good people I had to bring my vehicle in for a recall and had never been to this location. I got lost and was 25 mins. late for my appointment. Service told me "n I had to bring my vehicle in for a recall and had never been to this location. I got lost and was 25 mins. late for my appointment. Service told me "no problem" and did the work anyway Nice waiting room with.comfortable furniture's and and free drinks & snacks. I'll definitely take my car back there again if I need service More

Very pleasant experience Aubrey was very helpful and went above and beyond in helping me make my purchase in the short time i had.i do wish kia would put xm,radio back on all Aubrey was very helpful and went above and beyond in helping me make my purchase in the short time i had.i do wish kia would put xm,radio back on all vehicles.my model did not come with xm radio, but my 2015 did. That was almost a,deal breaker for me. More

Good Service Was in and out quickly. Staff in the garage are very friendly and helpful. Waiting area is nice and immaculate. The car wash is an extra plus that I r Was in and out quickly. Staff in the garage are very friendly and helpful. Waiting area is nice and immaculate. The car wash is an extra plus that I really like. More

Fantastic They were very quick and took excellant care of us . We were there for an oils change and they were prompt and answered all our questions and reviewed They were very quick and took excellant care of us . We were there for an oils change and they were prompt and answered all our questions and reviewed all our paperwork with us More

No communications had to call for updates and that didn't te When we took out car in the automatically started trying to put high prices parts on it not listening to what we were saying would call and give updat When we took out car in the automatically started trying to put high prices parts on it not listening to what we were saying would call and give updates spent 3 days on them when I shoulda too it to a mechanic More

excellent service dept We were very pleased with our service advisor. He took excellent care of our requests please checked to see if there were any recalls on the vehicle. We were very pleased with our service advisor. He took excellent care of our requests please checked to see if there were any recalls on the vehicle. There was a recall so he addressed that as well as getting a key gone without an appointment. He also kept us advised of the status. More

Quick, efficient and friendly. Explained everything clearly along with expected cost. Time for service was less than expected. Detailed what future work might be required and the p Explained everything clearly along with expected cost. Time for service was less than expected. Detailed what future work might be required and the priority for each. More

Great as usual! Starting with the very beginning of my appointment. The service tech was friendly and informative on what he was going to do and answered my questions Starting with the very beginning of my appointment. The service tech was friendly and informative on what he was going to do and answered my questions. The area where I waited was clean. The wait wasn't long at all. Thank you "Kia." More

service always so friendly and helpful! i’ll never go anywhere else for my service in my vehicle. best customer service hands down! i always leave happy. alth always so friendly and helpful! i’ll never go anywhere else for my service in my vehicle. best customer service hands down! i always leave happy. although i don’t remember the guys name the card attached to my keys said lance mays!! awesome person to work with More

Fast courteous Reserved a vehicle at my request and was fast and friendly. Was easy check in and out. No wait even on. A busy day for them Reserved a vehicle at my request and was fast and friendly. Was easy check in and out. No wait even on. A busy day for them More