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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
May 04, 2019
kia recalls They were helpful and great to work with in the service department. Took care of all the recalls and also did a 20 point check. Shown me the results. They were helpful and great to work with in the service department. Took care of all the recalls and also did a 20 point check. Shown me the results. More
by CAHOBBY
Verified CustomerEmployees Worked With
Jenna Mayes
May 03, 2019
Oil change ,tire rotation Kia service center had my loaner car ready when I arrived. Picked my car up the next evening with my oil changed and tires rotated. Had a mix up on th Kia service center had my loaner car ready when I arrived. Picked my car up the next evening with my oil changed and tires rotated. Had a mix up on the price but got that fixed. I would recommend this service center to anyone! More
by WebbKristie77
May 03, 2019
Outstanding experience! Top notch service from start to finish! Tyler and Brian did a great job of showing us and explaining to us the various options in Kia Sportage. We tho Top notch service from start to finish! Tyler and Brian did a great job of showing us and explaining to us the various options in Kia Sportage. We thoroughly enjoyed the experience and will certainly return to see Tyler for our next purchase. More
by JHUFF7522
May 03, 2019
The Service and Staff were excellent I was having recalls checked ..they checked all the recalls and ordered the necessary parts..they were fast an efficient and Staff were excellent I was having recalls checked ..they checked all the recalls and ordered the necessary parts..they were fast an efficient More
by Kia123
Employees Worked With
Chris Palumbo
May 03, 2019
Title Really good salesperson and knowledgeable f and I. I would recommend both to potential buyers. It was hard to rate quality of work with no service exp Really good salesperson and knowledgeable f and I. I would recommend both to potential buyers. It was hard to rate quality of work with no service experience yet. More
by BILLMORGAN1951
May 03, 2019
Excellent service They did a great job Jenna Andrea and Chis and Matt Really appreciate the great service Have dealt with Chris andMatta lot really like both he is a go They did a great job Jenna Andrea and Chis and Matt Really appreciate the great service Have dealt with Chris andMatta lot really like both he is a good man They helped me out by contacting the manufacturer and saved me money best service department have ever dealt with hope can buy another car here just because of the great service More
by Fred Bowers
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
May 03, 2019
On the road again! Awesome employees! I really like the way I am treated just like an old friend! And my car was ready sooner than anticipated! I recommend a pay raise Awesome employees! I really like the way I am treated just like an old friend! And my car was ready sooner than anticipated! I recommend a pay raise for these super people! More
by avavance
May 03, 2019
Awesome Service! We always choose Rusty Wallace Kia Alcoa for our service needs. We have a Kia Sorento, GMC Yukon and a Toyota 4runner that we take there for all of ou We always choose Rusty Wallace Kia Alcoa for our service needs. We have a Kia Sorento, GMC Yukon and a Toyota 4runner that we take there for all of our service needs. More
by Kia fan 4 life!
May 03, 2019
Happy Service was great Jenna was very helpful. Thanks also to the guyes who worked so hard under the hood. Appreciate all your hard work. Kia should be pr Service was great Jenna was very helpful. Thanks also to the guyes who worked so hard under the hood. Appreciate all your hard work. Kia should be proud of the team on Alcoa hey. Thanks More
by Angele
Employees Worked With
Jenna Mayes
May 03, 2019
Service Department They are fast,friendly and clean. I would recommend them to all my friends and family. All the Kia dealerships I have been in touch with are top notch They are fast,friendly and clean. I would recommend them to all my friends and family. All the Kia dealerships I have been in touch with are top notch. More
by VALGEM424
Employees Worked With
LANCE MAYS9, Matt Fisher, Chris Palumbo, Jenna Mayes
