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Rusty Wallace Kia Alcoa
Louisville, TN
6,410 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,410 reviews
April 30, 2019
Great experience Every one was friendly and helpful we got a great deal on the car. David and Scott made the entire process smooth and it was a pleasant experience Every one was friendly and helpful we got a great deal on the car. David and Scott made the entire process smooth and it was a pleasant experience More
by BBANKS1
Verified Customer
April 29, 2019
This review does not need a title. Easy to make an appointment. Had my loaner ready when I got there. Called me to let me know what needed to be done including the price. Had the car Easy to make an appointment. Had my loaner ready when I got there. Called me to let me know what needed to be done including the price. Had the car ready within an hour an a half. Very knowledgeable service people. Why would I go anywhere else? More
by RLCSYNTH1_99
April 28, 2019
Great setvice Bill was very helpful and patient as I tried many different cars. He was very knowledgeable of the KIA products. He was friendly and low pressure. Bill was very helpful and patient as I tried many different cars. He was very knowledgeable of the KIA products. He was friendly and low pressure. More
by NMTNPettit
Employees Worked With
April 28, 2019
Good Service We went in for an oil change and were in and out much quicker than anticipated! I would definitely use this dealer again and would recommend them to m We went in for an oil change and were in and out much quicker than anticipated! I would definitely use this dealer again and would recommend them to my friends and family. More
by BENJAMIN.BROWN
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
April 27, 2019
Fast and efficient, kind and pleasant Always treated great at the service center and the wait time is always very reasonable. I'm very satisfied with out two Kia sportage's we purchased Always treated great at the service center and the wait time is always very reasonable. I'm very satisfied with out two Kia sportage's we purchased on the same day. More
by Marvel clan
Employees Worked With
Jenna Mayes
April 27, 2019
Affordable and Excellent Service. Matt is the best!!! A very detailed oil change at a price better than most quick lube places.Matt always goes the extra mile to help!!!! Highly recommend the service depa A very detailed oil change at a price better than most quick lube places.Matt always goes the extra mile to help!!!! Highly recommend the service department. More
by bb_brown37923
Employees Worked With
Matt Fisher
April 27, 2019
Oil change and tire rotation Lance was very nice and helpful. Didn’t take an unreasonable amount of time. Drinks and snacks were in the lounge. I had a nice experience. I’ll be ba Lance was very nice and helpful. Didn’t take an unreasonable amount of time. Drinks and snacks were in the lounge. I had a nice experience. I’ll be back. More
by gillandpaiget
April 27, 2019
What was needed - nothing more, nothing less. I appreciate that these folks take the time necessary to do the job right. I don't feel like I'm being hurried in and out, and the estimate of how l I appreciate that these folks take the time necessary to do the job right. I don't feel like I'm being hurried in and out, and the estimate of how long I'll be waiting is generally pretty spot on. I also appreciate being consulted if I mention a problem that needs checking and am presented with a recommendation - I get to make the decision on how to proceed. More
by KnoxvilleCookie
Employees Worked With
Lance Mays
April 26, 2019
Will always get my cars there Would recommend a Kia 100% I have a 08 Kia Rio and still looks and runs like new and I have now a Kia soul and I love it the sales people are very fri Would recommend a Kia 100% I have a 08 Kia Rio and still looks and runs like new and I have now a Kia soul and I love it the sales people are very friendly and helpful I will be getting all of my cars from them More
by Rio chel57
Employees Worked With
April 24, 2019
Service Chris was friendly and very personable. Enjoyed his attitude and business ability toward his customer. Very much enjoy that my car was washed. Thank Chris was friendly and very personable. Enjoyed his attitude and business ability toward his customer. Very much enjoy that my car was washed. Thanks for all the service department More
by Martha.oliver
Employees Worked With
Chris Palumbo
