
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,409 reviews
Great customer service!! Always a pleasure to take my car to get it serviced at Rusty Wallace. Jenna Mayes was so informative and kept me in the loop of anything they found th Always a pleasure to take my car to get it serviced at Rusty Wallace. Jenna Mayes was so informative and kept me in the loop of anything they found they needed to be replaced or repaired. She let me know an approximate time it would take and she was correct! More
Quick and easy!! From the drop off to the pick up Jenna was very nice, even though she knew I wouldn't be back till the evening to pick up my car she still contacted m From the drop off to the pick up Jenna was very nice, even though she knew I wouldn't be back till the evening to pick up my car she still contacted me when my car was finished! Very pleased with the service and work! More
Excellent Service Upon arriving, was greeted with a smile.I was shown where waiting area was and it was clean and comfortable, had complimentary drinks/snacks. I was ke Upon arriving, was greeted with a smile.I was shown where waiting area was and it was clean and comfortable, had complimentary drinks/snacks. I was kept updated on progress of my car by Chris who was friendly and knowledgeable and answered my questions. For amount of work, the wait was not as long as I had anticipated. My car feels like a whole new car. Very pleased. More
Courteous We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. More
Easy to work with Very personable salesman and not a lot of pressure. He got me the car I needed and made it work within my budget.He was honest and up front with me. Very personable salesman and not a lot of pressure. He got me the car I needed and made it work within my budget.He was honest and up front with me. It was a good experience compared to where I had been before. I recommend this dealership! More
Awesome experience!! This is the 6th vehicle I have bought at this dealership and they have never disappointed me!! I’m never going anywhere else!! I first met Aubrey whe This is the 6th vehicle I have bought at this dealership and they have never disappointed me!! I’m never going anywhere else!! I first met Aubrey when he just started working here and I can’t say enough about my customer experience!! More
Outstanding Service! The team was very helpful and informative! Their care and concern was truly genuine! I know I can bring my Sorento in and trust that I will leave in a The team was very helpful and informative! Their care and concern was truly genuine! I know I can bring my Sorento in and trust that I will leave in a safe vehicle. More
Awesom They are amazing and friendly I would recommend them to anybody that has a Kia Nd needs their car fixed cause they are so professional They are amazing and friendly I would recommend them to anybody that has a Kia Nd needs their car fixed cause they are so professional More
Super GREAT! Great and fast and friendly first experience. I’ll definitely be going back. Everyone was so helpful in getting my issue with my car fixed. Great staf Great and fast and friendly first experience. I’ll definitely be going back. Everyone was so helpful in getting my issue with my car fixed. Great staff overall. Thanks again More
Best experience I’ve ever had I was in for service on my Kia and the wait was very short! Oil change and tire rotation took just a little over an hour so I was pleased with the wai I was in for service on my Kia and the wait was very short! Oil change and tire rotation took just a little over an hour so I was pleased with the wait time and the quality of service! More