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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

March 24, 2019

Great customer service!! Always a pleasure to take my car to get it serviced at Rusty Wallace. Jenna Mayes was so informative and kept me in the loop of anything they found th More

by CINNAMONTENNVOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes
March 24, 2019

Quick and easy!! From the drop off to the pick up Jenna was very nice, even though she knew I wouldn't be back till the evening to pick up my car she still contacted m More

by WITTENBARGERA
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 24, 2019

Excellent Service Upon arriving, was greeted with a smile.I was shown where waiting area was and it was clean and comfortable, had complimentary drinks/snacks. I was ke More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
March 24, 2019

Courteous We had a mix up in price when we first got there, they surched for a answer , came back and told us no charge for the service today. thanks. More

by NORMAJEAN0626
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Chaffins, Matt Fisher, Chris Palumbo, Jenna Mayes
March 23, 2019

Easy to work with Very personable salesman and not a lot of pressure. He got me the car I needed and made it work within my budget.He was honest and up front with me. More

by GREYBROWNSB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman was great but I can’t remember his name!
March 23, 2019

Awesome experience!! This is the 6th vehicle I have bought at this dealership and they have never disappointed me!! I’m never going anywhere else!! I first met Aubrey whe More

by #1KIA Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2019

Outstanding Service! The team was very helpful and informative! Their care and concern was truly genuine! I know I can bring my Sorento in and trust that I will leave in a More

by Merlin
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea , Chris Palumbo
March 23, 2019

Awesom They are amazing and friendly I would recommend them to anybody that has a Kia Nd needs their car fixed cause they are so professional More

by LOVINMYBABIES62
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 23, 2019

Super GREAT! Great and fast and friendly first experience. I’ll definitely be going back. Everyone was so helpful in getting my issue with my car fixed. Great staf More

by Baybeej0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 23, 2019

Best experience I’ve ever had I was in for service on my Kia and the wait was very short! Oil change and tire rotation took just a little over an hour so I was pleased with the wai More

by AVERYJON123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher, Chris Palumbo
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