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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

March 06, 2019

Respectful/not pushy The salesman we interacred with was David and he laid out the bottom line for the price and walked us through the process without pushing us to buy bu More

by ISAAC.PAYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Excellent I was very happy with my service visit. It was quick and I was kept informed. They even washed my car. I didn't have to wait long. More

by LYNNE1740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
March 04, 2019

Unhappy with condition of car I foung grease on the drivers door and door handle. Also on the inside of door and on the hood. Wish I had seen it before leaving dealership. I am not More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
Mar 12, 2019 -

Rusty Wallace Kia Alcoa responded

Hello Steve. We are certainly sorry about the grease on the vehicle. Please give me a call so we can talk in person. Thank you and I look forward to the call. Will Witucki from Rusty Wallace Kia Alcoa- 865-977-5422

March 04, 2019

2nd Car bought from this dealer Great to work with and very helpful! Highly recommend them. This was the 2nd vehicle we have bought at this dealership. Good promotions and incentiv More

by KRD416
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2019

Always a great atmosphere!! The staff at Rusty Wallace Kia Alcoa are always a pleasure to deal with. Whether we are in service or buying a new car the staff is top notch. Thanks More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher
March 03, 2019

Very customer friendly. Because Andy was someone who cared, not just a salesman. Treated me with respect and did not try to push anything on me. When I need another car I wil More

by CHARLES.SHISLER12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair
March 03, 2019

Car buying made easy. Awesome dealership and staff! This is our second purchase and would highly recommend them. You will not feel pressured to make a purchase and they wil More

by CRAWDAD504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2019

15000 mile maintenance Staff was very friendly and helpful. Having some snacks and drinks available was very nice. Seating area was comfortable and enjoyed having the free More

by ANGELBECCA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 03, 2019

Good experience comfortable waiting area staff very friendly Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold b More

by Steve@7952$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes
March 02, 2019

Persistent & Helpful I went into the dealership knowing that, as a single mother of a child with special needs, a used van in bad repair, a part-time job, and a recent ban More

by Ricky’s Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Court Courtney
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