
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Respectful/not pushy The salesman we interacred with was David and he laid out the bottom line for the price and walked us through the process without pushing us to buy bu The salesman we interacred with was David and he laid out the bottom line for the price and walked us through the process without pushing us to buy but asking us what we thought of the car and if we were sure we wanted it. Even when the it came time for the warranty to be bought and we didn't want it they just closed it up and moved on with the deal without pushing for us to get it. More
Excellent I was very happy with my service visit. It was quick and I was kept informed. They even washed my car. I didn't have to wait long. I was very happy with my service visit. It was quick and I was kept informed. They even washed my car. I didn't have to wait long. More
Unhappy with condition of car I foung grease on the drivers door and door handle. Also on the inside of door and on the hood. Wish I had seen it before leaving dealership. I am not I foung grease on the drivers door and door handle. Also on the inside of door and on the hood. Wish I had seen it before leaving dealership. I am not happy! More
2nd Car bought from this dealer Great to work with and very helpful! Highly recommend them. This was the 2nd vehicle we have bought at this dealership. Good promotions and incentiv Great to work with and very helpful! Highly recommend them. This was the 2nd vehicle we have bought at this dealership. Good promotions and incentives available. Thank you. More
Always a great atmosphere!! The staff at Rusty Wallace Kia Alcoa are always a pleasure to deal with. Whether we are in service or buying a new car the staff is top notch. Thanks The staff at Rusty Wallace Kia Alcoa are always a pleasure to deal with. Whether we are in service or buying a new car the staff is top notch. Thanks Guys!! More
Very customer friendly. Because Andy was someone who cared, not just a salesman. Treated me with respect and did not try to push anything on me. When I need another car I wil Because Andy was someone who cared, not just a salesman. Treated me with respect and did not try to push anything on me. When I need another car I will come to RW Kia again. More
Car buying made easy. Awesome dealership and staff! This is our second purchase and would highly recommend them. You will not feel pressured to make a purchase and they wil Awesome dealership and staff! This is our second purchase and would highly recommend them. You will not feel pressured to make a purchase and they will listen to all your concerns. More
15000 mile maintenance Staff was very friendly and helpful. Having some snacks and drinks available was very nice. Seating area was comfortable and enjoyed having the free Staff was very friendly and helpful. Having some snacks and drinks available was very nice. Seating area was comfortable and enjoyed having the free Wifi and TV available. Like that they wash the car but wished they would detail the inside as well. More
Good experience comfortable waiting area staff very friendly Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold b Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold be ready thanks More
Persistent & Helpful I went into the dealership knowing that, as a single mother of a child with special needs, a used van in bad repair, a part-time job, and a recent ban I went into the dealership knowing that, as a single mother of a child with special needs, a used van in bad repair, a part-time job, and a recent bankruptcy, I would not be approved to buy anything. I was wrong! The salesman and finance guys kept believing even after I was ready to give up. They made it possible for me to leave the showroom in a brand new Sportage with a lower interest rate than the one I came in with. Thank you all! More