Rusty Wallace Kia Alcoa

Good experience comfortable waiting area staff very friendly Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold b Good experience overall friendly staff excellent service lounge was nice and refreshments were good service people keep us advised when our car wold be ready thanks More

Persistent & Helpful I went into the dealership knowing that, as a single mother of a child with special needs, a used van in bad repair, a part-time job, and a recent ban I went into the dealership knowing that, as a single mother of a child with special needs, a used van in bad repair, a part-time job, and a recent bankruptcy, I would not be approved to buy anything. I was wrong! The salesman and finance guys kept believing even after I was ready to give up. They made it possible for me to leave the showroom in a brand new Sportage with a lower interest rate than the one I came in with. Thank you all! More

Great and friendly service. The service was great and the staff was super nice and professional. However, I do have a suspension that a few jolly ranchers were missing out of my The service was great and the staff was super nice and professional. However, I do have a suspension that a few jolly ranchers were missing out of my center console. I don't mind sharing my candy, but next time please ask. I don't mind at all sharing it with them. More

Oil change Done quickly despite it being very busy and explained certain things that need attention on the next visit,would love to have more discount oil change Done quickly despite it being very busy and explained certain things that need attention on the next visit,would love to have more discount oil change coupons sent to us,thank you More

Great Prompt, efficient, friendly. Service staff provided me all the information I was needing and kept me informed of my vehicle’s current and future needs Prompt, efficient, friendly. Service staff provided me all the information I was needing and kept me informed of my vehicle’s current and future needs. More

Outstanding service The service team went above and beyond to ensure I was taken care of. Everyone was extremely kind and helpful. I could not recommend this service cent The service team went above and beyond to ensure I was taken care of. Everyone was extremely kind and helpful. I could not recommend this service center enough. More

Stress free car shopping BJ McNeely was extremely helpful in explaining all of the used cars that were in our price range and what each featured. We got a good deal and the pr BJ McNeely was extremely helpful in explaining all of the used cars that were in our price range and what each featured. We got a good deal and the process was fairly quick. More

Great professional service The service was completed when promised. Staff very professional and friendly. Free amenities included wifi, coffee, drinks, snacks and waiting area The service was completed when promised. Staff very professional and friendly. Free amenities included wifi, coffee, drinks, snacks and waiting area with television and seating. More

Best Dealership Ever I purchased my first Kia (Sorento SXL) in June 2017 and had the pleasure of working with Aubrey (sales) and Brandon (manager). First off, I usually d I purchased my first Kia (Sorento SXL) in June 2017 and had the pleasure of working with Aubrey (sales) and Brandon (manager). First off, I usually despise going to a dealership to shop due to the "used car salesmen" I have encountered in the past, but having Aubrey greet us and give us time to browse was a nice surprise. Once we were ready to test drive he was right there. He is not only genuinely nice and eager to help, he is the most knowledgeable sales person I have ever met. We decided to buy and therefore got to work with Aubrey's brother Brandon. Brandon was as wonderful as Aubrey and gave us the best deal without having to haggle for hours. He followed through on all promises given. This being said, we are back purchasing the new Telluride SX Prestige. We of course requested Aubrey and luckily got to deal with Brandon again as well. It is such a great feeling to arrive at a dealership and feel like you are there meeting friends rather than being anxious and dreadful. We are Kia believers because of the great vehicles they are now producing, but even more so because of awesome employees like Aubrey and Brandon Chaffins and Scott in Finance. More

Friendly and clean cozy break aera Place was clean and everyone friendly informative nice break area was greatful for free car wash and it was a good wash easy find location Place was clean and everyone friendly informative nice break area was greatful for free car wash and it was a good wash easy find location More