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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

March 01, 2019

Great staff It was nice that no one tried to talk me into anything. Aubrey actually listened to me and didn't try to push me like most salesman like to do. More

by Amanda82
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
March 01, 2019

Excellent, friendly, and timely service. I pulled into the service center, and in less than 5 minutes they took my vehicle. I needed a new tire and alignment checked due to concern of damage More

by LPD73P
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Recommend Dealer
Yes
Employees Worked With
I dont recall the name or names.
February 28, 2019

Great service friendly people didnt try to sale you anything you didnt really need car was clean price was great for service done see you so More

by J.MC61169
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Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins, Jenna Mayes
February 28, 2019

Very good Everyone was so nice. And keep you inform of how long it would be. The service was good they even offer you drinks for you wait More

by N.SCRUGGS
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Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 25, 2019

Prompt and Courteous Always a great experience - planning ahead a few days helped secure a loaner car so I could still enjoy my Saturday. While the primary issue isn’t res More

by BIGDOFTN
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher, Chris Palumbo, Jenna Mayes
February 24, 2019

Excellant experience throughout the buying process No pressure salesmanship was refreshing. Provided answers to all my questions and then allowed me to process the information and reach a decision. A More

by GAPEACH45
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Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2019

Car buying Everything was great get everything handled and a timely order and are always treated like family and I love the atmosphere there everybody was so ver More

by PARRISHDREW3
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Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
February 23, 2019

Having my car serviced Had to have my regular oil change and the young lady that helped me was so friendly and helpful. Explained now and future service and specials being r More

by Keclin
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 23, 2019

Pleasant Experience Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department a More

by Alan & Laura Fair
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee, Matt Fisher, Chris Palumbo
February 23, 2019

Fast and friendly Brought my 2015 sorento in for warranty work. Chris Palumbo took care of us every step of the way. Would recommend you take your kia here for any serv More

by christiangirl141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
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