
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great staff It was nice that no one tried to talk me into anything. Aubrey actually listened to me and didn't try to push me like most salesman like to do. It was nice that no one tried to talk me into anything. Aubrey actually listened to me and didn't try to push me like most salesman like to do. More
Excellent, friendly, and timely service. I pulled into the service center, and in less than 5 minutes they took my vehicle. I needed a new tire and alignment checked due to concern of damage I pulled into the service center, and in less than 5 minutes they took my vehicle. I needed a new tire and alignment checked due to concern of damage from hitting a pothole. The rep kept communication with me through the process as to what needed done, and kept me up on progress when service was performed. Genuinely friendly as well. Glad we got our Kia from you and we appreciate your staff at the service center. More
Great service friendly people didnt try to sale you anything you didnt really need car was clean price was great for service done see you so service friendly people didnt try to sale you anything you didnt really need car was clean price was great for service done see you so More
Very good Everyone was so nice. And keep you inform of how long it would be. The service was good they even offer you drinks for you wait Everyone was so nice. And keep you inform of how long it would be. The service was good they even offer you drinks for you wait More
Prompt and Courteous Always a great experience - planning ahead a few days helped secure a loaner car so I could still enjoy my Saturday. While the primary issue isn’t res Always a great experience - planning ahead a few days helped secure a loaner car so I could still enjoy my Saturday. While the primary issue isn’t resolved, the team has a plan and will work with me over the next 5000 miles to conduct a test and get it resolved. More
Excellant experience throughout the buying process No pressure salesmanship was refreshing. Provided answers to all my questions and then allowed me to process the information and reach a decision. A No pressure salesmanship was refreshing. Provided answers to all my questions and then allowed me to process the information and reach a decision. A delight to work with this employee. Would definitely recommend this dealership to all my friends and relatives More
Car buying Everything was great get everything handled and a timely order and are always treated like family and I love the atmosphere there everybody was so ver Everything was great get everything handled and a timely order and are always treated like family and I love the atmosphere there everybody was so very helpful More
Having my car serviced Had to have my regular oil change and the young lady that helped me was so friendly and helpful. Explained now and future service and specials being r Had to have my regular oil change and the young lady that helped me was so friendly and helpful. Explained now and future service and specials being ran which were great which I took advantage of. More
Pleasant Experience Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department a Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department and even to the young man who cleaned our new car and drove it up for us. We highly recommend this dealership, not just because of its great vehicles, but because the staff makes it such a pleasant experience. More
Fast and friendly Brought my 2015 sorento in for warranty work. Chris Palumbo took care of us every step of the way. Would recommend you take your kia here for any serv Brought my 2015 sorento in for warranty work. Chris Palumbo took care of us every step of the way. Would recommend you take your kia here for any service needs More