Rusty Wallace Kia Alcoa

Great Service I was given an estimated time for the service to be completed. The estimate was on the money.. A detailed description of what work was done -- Grea I was given an estimated time for the service to be completed. The estimate was on the money.. A detailed description of what work was done -- Great Experience. More

Very satisfied The staff was very courteous and knowledgeable, their willingness to satisfy made my visit to Rusty Wallace KIA a very nice experience. Highly recomm The staff was very courteous and knowledgeable, their willingness to satisfy made my visit to Rusty Wallace KIA a very nice experience. Highly recommend.my sales person David was Outstanding! More

Very good Everyone at this location was very polite and informative, answered all of my questions and they were very helpful. Also they worked quickly and effic Everyone at this location was very polite and informative, answered all of my questions and they were very helpful. Also they worked quickly and efficiently while still providing very good service! More

Service The service was fast and people were friendly. I like the fact that u can see the mechanic working on the car. Price was a little high. The service was fast and people were friendly. I like the fact that u can see the mechanic working on the car. Price was a little high. More

Great service. Very friendly and professional. Got oil change, back wipers, air filter and rear wiper blades and complimentary car wash was done in a timely manner. Very friendly and professional. Got oil change, back wipers, air filter and rear wiper blades and complimentary car wash was done in a timely manner. More

Vehicle knowledge plus Service adviser wow, technician was awesome. I had very bad service constantly from Franklin Tennessee Kia. They lied from the sales person, the servi Service adviser wow, technician was awesome. I had very bad service constantly from Franklin Tennessee Kia. They lied from the sales person, the service advisers and the mechanics. Rusty Wallace Kia fixed the problems as well as helped us regain confidence with KIA. Rusty Wallace in Alcoa should be commended for there excellent work. I would be delighted to buy again but, it will be from Rusty Wallace KIA in Alcoa Tennessee. GREAT JOB! More

Happy with my car but not the deal. David was very nice and so was Scott. One thing that really bothered me was the fact that I went in to finance thinking payment was one thing and it w David was very nice and so was Scott. One thing that really bothered me was the fact that I went in to finance thinking payment was one thing and it was more. Also I think if they had tried they could have gotten me closer to my desired payment. It started at $550 which was a lot but I could live with it, When it was all said and done it was $583 by that time I was already signing the papers. More

Recall Visit This dealership and it's shop continues to amaze me. Many Dealerships and shops seem to forget you after a while but this one hasn't so far. It's been This dealership and it's shop continues to amaze me. Many Dealerships and shops seem to forget you after a while but this one hasn't so far. It's been one year since my purchase and each trip back for service and/or recall has been handled the same, professionally, friendly, and courteous. More

Amazing!! Greg was amazing with helping me! He took his time explaining things, and made sure I understood everything. Thank you Greg for helping me get my firs Greg was amazing with helping me! He took his time explaining things, and made sure I understood everything. Thank you Greg for helping me get my first car! More

Oil Change and Warranty Repair This was a quick and easy visit. Jenna was extremely helpful and friendly. They had a loaner ready and made the transition smooth. I would highly reco This was a quick and easy visit. Jenna was extremely helpful and friendly. They had a loaner ready and made the transition smooth. I would highly recommend coming back. More