Rusty Wallace Kia Alcoa

Great and courteous Rusty Wallace is fantastic. Everyone that I have dealt with are fantastic!! Friendly and courteous willing to work things in and take a look at and a Rusty Wallace is fantastic. Everyone that I have dealt with are fantastic!! Friendly and courteous willing to work things in and take a look at and absolutely wonderful More

Oil change When I called she was nice & helpful. When I showed up she was efficient & kind. The over all experience was nice for having an oil change done. When I called she was nice & helpful. When I showed up she was efficient & kind. The over all experience was nice for having an oil change done. More

Great service but takes too long. We have been beyond impressed with the customer service here. Always polite, and patient! Only frustrating part, takes too long. We had an appointment We have been beyond impressed with the customer service here. Always polite, and patient! Only frustrating part, takes too long. We had an appointment and they told us it was take no more than 45 minutes. At one hour and and 30 minutes they came out and said 5 more minutes. It was really another 45 minutes. More

Very nice This was my first time using Kia of Alcoa service center. Everyone was nice to me and they got me in and out in a timely fashion. No high pressure sa This was my first time using Kia of Alcoa service center. Everyone was nice to me and they got me in and out in a timely fashion. No high pressure sales to do any unwanted maintenance. I’ll go back. More

Great experience at RW KIA Was welcomed and taken care on immediately. Car was ready as promised. Manager went over everything that was done. Overall good experience. Would Was welcomed and taken care on immediately. Car was ready as promised. Manager went over everything that was done. Overall good experience. Would recommend to friends More

Great service as always. Very professional. Kept me informed. In and out in a very efficient mannered. Chris was friendly and informative. Well done as always as always. Very professional. Kept me informed. In and out in a very efficient mannered. Chris was friendly and informative. Well done as always More

Radio repair I dropped my car off to have the radio replaced, and was called the next day early to say that it was ready. Once I got there I was in and out quickly I dropped my car off to have the radio replaced, and was called the next day early to say that it was ready. Once I got there I was in and out quickly. More

Service call for recalls Service was very professional from all involved. Was in and out in what seem a short time. Details of what they done were explained. Car was clean up Service was very professional from all involved. Was in and out in what seem a short time. Details of what they done were explained. Car was clean upon returning to me. More

Excellence Very professional and knowledgeable staff. Always a pleasure to work with a well informed service department. I was worked in very quickly and was kep Very professional and knowledgeable staff. Always a pleasure to work with a well informed service department. I was worked in very quickly and was kept in the loop throughout the process. Will continue to send business this way! More

Oil change They are nice person to deal with. They walked us through the prices of the oil change, brake pads, tire rotation, wipers, all the recalls we had for They are nice person to deal with. They walked us through the prices of the oil change, brake pads, tire rotation, wipers, all the recalls we had for our Sorento. Thank you Matt! More