Rusty Wallace Kia Alcoa

Excellent I always enjoy sitting in the waiting area. It is always nice and clean. Jenna made sure I had got fresh coffee. She explained everything to me in gre I always enjoy sitting in the waiting area. It is always nice and clean. Jenna made sure I had got fresh coffee. She explained everything to me in great detail More

Exceeds Expectations!!! The Service Department took great care of me and my vehicle. They set an appointment for drop off and pick up that accommodated my work schedule & da The Service Department took great care of me and my vehicle. They set an appointment for drop off and pick up that accommodated my work schedule & daily commute as well as provided a loaner vehicle for the duration of the service. When I returned to the service department, the exterior of my vehicle was shiny clean from a wash and the inside was freshly vacuumed. Everything was ready to go, spic-and-span, paperwork provided, & questions answered! Jenna & her pit crew definitely went the extra mile to provide an outstanding experience! I’ll definitely be back!!! More

Oil change & check up Went in for oil change, found recall to perform, in and out in good time with everything fixed. Staff kept me updated on actions and finding being tak Went in for oil change, found recall to perform, in and out in good time with everything fixed. Staff kept me updated on actions and finding being taken. More

Great sevice Work was done quickly and they even washed my car! Jenna was very helpful and polite. I appreciated her asking what type of car I drove so she could b Work was done quickly and they even washed my car! Jenna was very helpful and polite. I appreciated her asking what type of car I drove so she could better match me to a loaner car. More

Awesome Experience From start to finish my experience was stellar. Greg Taylor contacted me after my online inquiry and walked me through the process. When the app proce From start to finish my experience was stellar. Greg Taylor contacted me after my online inquiry and walked me through the process. When the app process was complete he invited me in to Go shopping ! We found the perfect car for me a 2014 Kia Sorento that I just love . I couldn’t be more happy with the process or my new car ! Positively , Ray More

Chris from service is exellent and treats people like gold Greg taylor is the best sales guy on the planet and the management team is top notch.also Chris from service is simply the best man for the job.also M Greg taylor is the best sales guy on the planet and the management team is top notch.also Chris from service is simply the best man for the job.also Matt Fisher is the best. More

Excellent sales and service Excellent sales staff and David Autry and Will Witucki was very professional. Got the job done. The service staff was great also with the previous Kia Excellent sales staff and David Autry and Will Witucki was very professional. Got the job done. The service staff was great also with the previous Kia Sorrento. More

Considerate Although I know nothing about cars all the service people listen to what I say and are very considerate. I have not met anyone that has been short wit Although I know nothing about cars all the service people listen to what I say and are very considerate. I have not met anyone that has been short with me. More

Buying my first new car So thankful for all the help provided by Tyler and everyone else at Rusty Wallace Kia Alcoa! I love my new Kia Soul! I can’t wait to do business with So thankful for all the help provided by Tyler and everyone else at Rusty Wallace Kia Alcoa! I love my new Kia Soul! I can’t wait to do business with them again in the future More

Recall repair As always the service people are prompt friendly and informative. The told me what was being done. A time estimate and when they were almost done they As always the service people are prompt friendly and informative. The told me what was being done. A time estimate and when they were almost done they have me an update. Pleasant experience. More