
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good service The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! More
Great customer service Very honest. Makes sure you understand any issues. Sometimes women get taken advantage of but not here. Do my research everytime before I go and they Very honest. Makes sure you understand any issues. Sometimes women get taken advantage of but not here. Do my research everytime before I go and they are always right on the money with pricing. Matt was great! More
Excellent service! The staff and technicians were very knowledgeable and courteous. They were able to diagnose my problem, order the parts and complete the work all in t The staff and technicians were very knowledgeable and courteous. They were able to diagnose my problem, order the parts and complete the work all in the same day! My car is running great now! More
Did work in the amount t of time I've never been to the dealership that they were not helpful. They are not pushy in trying to sell you a car. They let you look at your own pace. I hi I've never been to the dealership that they were not helpful. They are not pushy in trying to sell you a car. They let you look at your own pace. I highly recommend Rusty Wallace kia More
Scheduled appointment Very friendly and helpful staff. Facility very clean and organized. Did not have to wait long for service. The whole experience was very pleasant. Very friendly and helpful staff. Facility very clean and organized. Did not have to wait long for service. The whole experience was very pleasant. Will definitely return. More
Tire replacement & patch Very efficient and helpful - I had an issue with my tire In which they helped and fixed the problem in he most timely manner. Thankyou! Very efficient and helpful - I had an issue with my tire In which they helped and fixed the problem in he most timely manner. Thankyou! More
Everyone tried to be helpful and make me feel at home' Matt was very helpful in explaining what needed to be done and how he would take care of it. When the part came in I was notified and it was taken ca Matt was very helpful in explaining what needed to be done and how he would take care of it. When the part came in I was notified and it was taken care of. More
Convenient Everyone was friendly and the service was done and complete in a timely manner. It’s nice to be able to continue getting your vehicles serviced where Everyone was friendly and the service was done and complete in a timely manner. It’s nice to be able to continue getting your vehicles serviced where they were purchased! More
Service experience Always a pleasure at Rusty Wallace Kia. Short waiting time at arrival and short service time. Prices are reasonable and explained clearly. No high pre Always a pleasure at Rusty Wallace Kia. Short waiting time at arrival and short service time. Prices are reasonable and explained clearly. No high pressure sales tactics either. Friendly and professional, what a great combination! More
Friendly atmosphere They make you feel welcomed there. Try to get you in and out as soon as they can. They have snacks and refreshments while you wait. They make you feel welcomed there. Try to get you in and out as soon as they can. They have snacks and refreshments while you wait. More