Rusty Wallace Kia Alcoa

Service experience Always a pleasure at Rusty Wallace Kia. Short waiting time at arrival and short service time. Prices are reasonable and explained clearly. No high pre Always a pleasure at Rusty Wallace Kia. Short waiting time at arrival and short service time. Prices are reasonable and explained clearly. No high pressure sales tactics either. Friendly and professional, what a great combination! More

Friendly atmosphere They make you feel welcomed there. Try to get you in and out as soon as they can. They have snacks and refreshments while you wait. They make you feel welcomed there. Try to get you in and out as soon as they can. They have snacks and refreshments while you wait. More

Cannot get better.. These guys are great. They’ve always helped when I needed it, been very reasonable on cost, and are exceptional at servicing my 2016 Kia Soul!! The m These guys are great. They’ve always helped when I needed it, been very reasonable on cost, and are exceptional at servicing my 2016 Kia Soul!! The manager, Mr Brian Kitts, goes out of his way to work with and help his customers. I’m a repeat customer, so I can highly recommend this dealership. More

Quick and Amazing. Was rather lengthy replacement of some belts but was able to get out about an hour earlier than expected and get back on the road. Was rather lengthy replacement of some belts but was able to get out about an hour earlier than expected and get back on the road. More

Always good This visit was completed more quickly than expected. The work was done as required, the car was washed, the staff was friendly and helpful. There is This visit was completed more quickly than expected. The work was done as required, the car was washed, the staff was friendly and helpful. There is not much more I could ask of them. Thanks, Rusty Wallace Kia on Alcoa Hwy. More

Very well done Very fast and informative Not happy to return for 3 screws for door not in stock Very friendly Timely calls for updates Easy loaner program Very fast and informative Not happy to return for 3 screws for door not in stock Very friendly Timely calls for updates Easy loaner program More

Great service. Received a recall on our KIA Sorento. Computer update. They told us it would take an hour. We were in and out in 35 minuets. Great service department. Received a recall on our KIA Sorento. Computer update. They told us it would take an hour. We were in and out in 35 minuets. Great service department. More

Loved the Service Everyone we met at this dealership was very friendly and accommodating. Tyler did not try to push me to buy a new car that would be way over our budge Everyone we met at this dealership was very friendly and accommodating. Tyler did not try to push me to buy a new car that would be way over our budget, and showed me great cars that fit my specifications. I loved my experience there, which took two days and test driving six cars. Tyler was very patient with me the entire time and was very personable. I ended up getting a car that was a little over my budget, but it is the car of my dreams. More

Rusty Wallace Kia Never Disappoints My family has purchased several cars from Rusty Wallace Kia and we will continue to do so. Our salesman Dave Autry is top notch. He always goes above My family has purchased several cars from Rusty Wallace Kia and we will continue to do so. Our salesman Dave Autry is top notch. He always goes above and beyond in helping us select the vehicle that best fits our need and budget. His no hassle and no games approach make the car buying process a pleasure. The sales manager Brian is also a pleasure to work with as well. Brian should be proud if his sales staff as they are the best in the business. More

Unexpected. Due to bad solenoid on remote starter and back order, finally completed. Under impression that would be ablle to use same Key to start remote starter Due to bad solenoid on remote starter and back order, finally completed. Under impression that would be ablle to use same Key to start remote starter. When picking up car informed that i would have a separate remote. Labor cost excessive. Staff is always friendly. More