
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Efficient, accurate, effective, economical. Came in for help with a funny transmission noise. Service found there transmission cooler lines And the transmission cooler itself were leaking transm Came in for help with a funny transmission noise. Service found there transmission cooler lines And the transmission cooler itself were leaking transmission fluid damaging the transmission, which was replaced by the insurance company as caused by an accident almost two years ago. Friendly prompt and courteous service. A nice modern facility. Visited briefly with sales representatives concerning a possible replacement vehicle, and was treated very well. More
Fast and good service Great service friendly employees I would highly recommend rusty Wallace Kia to anyone. Good prices and deals. Great customer service experience and no Great service friendly employees I would highly recommend rusty Wallace Kia to anyone. Good prices and deals. Great customer service experience and not a long wait More
Excellent service and customer care Always have received excellent service on my vehicle. Been doing business with this dealership for years. They are top notch. Service rep, Matt Fisher Always have received excellent service on my vehicle. Been doing business with this dealership for years. They are top notch. Service rep, Matt Fisher, is exceptional. Does a fantastic job. More
Satisfied and pleased. Service out standing and very helpful. I believe the young man who took care of my service was Chris, so nice and even went out of his way to bri Service out standing and very helpful. I believe the young man who took care of my service was Chris, so nice and even went out of his way to bring my car to me. More
The best! I always receive amazing service. Prompt, correct, and so polite and friendly. I would recommend RW Kia Alcoa to anyone who appreciates good service. I always receive amazing service. Prompt, correct, and so polite and friendly. I would recommend RW Kia Alcoa to anyone who appreciates good service. They are so dependable. More
personal very pleasant-attentive to my requests Customer oriented, attention to detail, very approachable, easy to work with. Courteous, kept me updated on the progress of the service. Let me know Customer oriented, attention to detail, very approachable, easy to work with. Courteous, kept me updated on the progress of the service. Let me know there was refreshments available More
1st 5000 mile service My 1st visit. Chris was super nice & they were quick to get my oil changed & tires rotated. It was raining & he still had it washed. Would be nice My 1st visit. Chris was super nice & they were quick to get my oil changed & tires rotated. It was raining & he still had it washed. Would be nice if they vacuumed it too. More
Friendly and professional staff Tyler and his father were great to work with. They were very personable and knowledgeable and made the car buying experience fun. Tyler matched our Tyler and his father were great to work with. They were very personable and knowledgeable and made the car buying experience fun. Tyler matched our needs to the right vehicle with the first test drive, which is the vehicle we purchased. More
Warranty work The service writer ( Christopher Nunley ) has made the best out of a bad situation for us so far. He has been very nice plus keeping us updated and ex The service writer ( Christopher Nunley ) has made the best out of a bad situation for us so far. He has been very nice plus keeping us updated and explaining everything to our daughter when she is there as she is the vehicle owner. Thanks much !!! More
recall check Staff is always very courteous. They explain in detail what they have done and what they are going to do to your vehicle. The waiting lounge is very c Staff is always very courteous. They explain in detail what they have done and what they are going to do to your vehicle. The waiting lounge is very clean and comfortable. More