
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Windshield Replacement I bought a KIA SOUL as the owners were trading it in. It had a small ding, from I assume a rock. It was to be replaced at no cost to me. The Serive Re I bought a KIA SOUL as the owners were trading it in. It had a small ding, from I assume a rock. It was to be replaced at no cost to me. The Serive Representative was excellent and gave me a loaner car to use. They were very professional, did a terrific job and I am very happy with there service. People there are truly very nice and I will return with complete trust. Thank them very much. More
Great service from everyone in sales I could not ask for better service .all my question were answered . Adam Fair is number one salesman in my book !! He showed me everything about my ne I could not ask for better service .all my question were answered . Adam Fair is number one salesman in my book !! He showed me everything about my new car. He sold me my first Kia. I will alway drive from Athens Tn to deal with Alcoa Rusty Wallace Thank Kia . More
Routine service Customer service is top rate. The work was done in a reasonable time. Price was good. Found a problem which will be fixed as soon as part comes in. Th Customer service is top rate. The work was done in a reasonable time. Price was good. Found a problem which will be fixed as soon as part comes in. The car is still under warranty. Very good experience. More
Great experience! As always had another great experience with my service with Kia. Fast. Friendly, courteous, and would not take my car any place else for service. As always had another great experience with my service with Kia. Fast. Friendly, courteous, and would not take my car any place else for service. More
it was ok.not sure if my car is fixed fully Friendly service but kia wasted days not getting back to them not sure if my problem is truly fixed my receipt does not say all they said they did and Friendly service but kia wasted days not getting back to them not sure if my problem is truly fixed my receipt does not say all they said they did and tail lights are still wet inside More
Recall and oil change Had to have software update for the engine knock. Had them do oil change/tire rotation at the same time. Took about hour 45 minutes to complete it all Had to have software update for the engine knock. Had them do oil change/tire rotation at the same time. Took about hour 45 minutes to complete it all. Must make an appointment for Saturday’s. More
Always great service. Always very friendly. Great place to buy a car. We have purchased 2 from then. We always get great service. We love Rusty Wallace Kia and hope to purchase another car soon. Great place to buy a car. We have purchased 2 from then. We always get great service. We love Rusty Wallace Kia and hope to purchase another car soon. More
Fantastic service The staff here go above and beyond to make their customers happy. I appreciate the little things they offer. I especially like picking up my car cl The staff here go above and beyond to make their customers happy. I appreciate the little things they offer. I especially like picking up my car clean every service. More
Awesone This is the second Kia I have bought in the past month using a salesman by th name of BJ Mcnealy and Brian Kitts. I love this dealer because I do a no This is the second Kia I have bought in the past month using a salesman by th name of BJ Mcnealy and Brian Kitts. I love this dealer because I do a no hassle price and they get me out of the dealer quick. More
Kia for life! This is by far the best dealership I have ever worked with. They are always very courteous and I love talking with the people that work there. This is by far the best dealership I have ever worked with. They are always very courteous and I love talking with the people that work there. More