
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Oil change Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantasti Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantastic as well. More
Great buying experience! Greg Taylor was extremely courteous and very helpful, possessed excellent knowledge of each Kia model. Greg treated us with the upmost respect and su Greg Taylor was extremely courteous and very helpful, possessed excellent knowledge of each Kia model. Greg treated us with the upmost respect and suggested the exact model Kia that fit our needs. After purchase, Greg completely explained and demonstrated each function of the car prior to us driving off the lot. Also, we would especially like to thank Scott Steadman as well as Kris Ammons for the speciial assistance afforded to us during the financing process. We would highly recommend Greg Taylor as a sales associate, Scott Steadman, Kris Ammons and Rusty Wallace Kia to anyone looking for the purchase of a new or used vehicle. More
*POSITIVE UPDATE* Fast service but disappointing results *UPDATE* I received a follow up phone call from Will, and after discussing what happened we were able to reach a positive resolution. The folks at Ru *UPDATE* I received a follow up phone call from Will, and after discussing what happened we were able to reach a positive resolution. The folks at Rusty Wallace have a genuine concern to treat their customers right, and I will continue to take our Kia to them for our servicing needs. Took son's Optima in for oil change and tire rotation while he was home for the weekend from college. Service manager was friendly and professional, and work was completed with minimal wait. However, the next morning before heading back to college, the low tire pressure light came on. All four tires measured well below the recommended 33 PSI. I decided to also check the engine oil, and the dipstick was at the minimum level. So we had to add more oil plus more air to each tire. More
The right dealer My salesman, Terry, was very helpful and friendly. He helped me to find the right vehicle for my price point. He listened to what I wanted and needed. My salesman, Terry, was very helpful and friendly. He helped me to find the right vehicle for my price point. He listened to what I wanted and needed. The finance department was able to get me the payment that worked with my budget. I am very happy with the dealership and my new (to me) car. More
Purchase my first brand new car Very friendly and helpful , salesman was not pushy. . He answered my questions with answer I could understand.. Good experience for my first time buyi Very friendly and helpful , salesman was not pushy. . He answered my questions with answer I could understand.. Good experience for my first time buying new auto. More
Good communication and great service I had an early-afternoon appointment on Saturday. Was trying to run some errands took the car in early. They were able to get on it and check the thin I had an early-afternoon appointment on Saturday. Was trying to run some errands took the car in early. They were able to get on it and check the things I have requested. In 30 minutes I got a call asking a couple questions and recommending that we hold off on one of the services I had requested. It made total sense. Thank you More
Great Everyone was very helpful and friendly in the purchase of our new suv. We would highly recommend them to anyone. This is our first Kia we are very hap Everyone was very helpful and friendly in the purchase of our new suv. We would highly recommend them to anyone. This is our first Kia we are very happy with it and the warranty. More
Just blown away I was blessed in more ways than ever. Rusty Wallace went above and beyard when it comes to customery service. I am very thankful and appreciate the lo I was blessed in more ways than ever. Rusty Wallace went above and beyard when it comes to customery service. I am very thankful and appreciate the love you guys showed. More
Great service, great quality. They jumped on my car immediately when I arrived. After Identifying problems and repairs needed, they completed repairs and even checked for recalls. They jumped on my car immediately when I arrived. After Identifying problems and repairs needed, they completed repairs and even checked for recalls. Very good service and followup. More
Great service team The best customer service I have experienced. I am also going to get my Ford serviced here I recommend Rusty Wallace Kia to everyone Great folks The best customer service I have experienced. I am also going to get my Ford serviced here I recommend Rusty Wallace Kia to everyone Great folks More