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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,411 reviews

October 11, 2018

Great Service!!! The service team at Rusty Wallace KIA on Alcoa Highway did an excellent job on my recent visit for some brake problems I was having on my 2012 Sorento More

by MARKWEAKLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
October 11, 2018

Excellent service Rusty Wallace Kia has excellent service and is very quick! Sales associates and service members were all helpful. We will be back for our next service More

by ashley.campbell0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nunley, Brandon Chaffins
October 10, 2018

The Great Experience Greg and Chris gave me the best experience of dealership. It was all about me and what I wanted and not just trying to sell a vehicle I thank you for More

by CCsmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ammons
October 10, 2018

Perfect service Very knowlegeable. Everyone was great. But the waiting area needs some big improvement. They need more free drinks and snacks for the customers that More

by DirtRacer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ammons
October 10, 2018

Oil change and tire rotation As usual the service was great and the total was less then i expected. However, I did have to wait a little longer then I usually do but it was a very More

by ASHLEYB1731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No salesman just the service center
October 09, 2018

Amazing Service I am extremely pleased by the service I received at Rusty Wallace Kia. Chris, who was my Service Writer, was so helpful and courteous. He kept me in t More

by Teri H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
October 09, 2018

good service The dealership make everything far and make sure u know what there do to ur car til the end of the service then make sure u make it to ur car More

by BRADMIC28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
October 08, 2018

Quick and simle It was very easy for my car to get serviced here. Its always a good experience. I appreciate the simplicity and the kind, friendly faces. More

by hannahd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nor certain
October 08, 2018

Friendly & helpful staff Bill made sure that I was thoroughly edcated on how everything worked in my new car. He & Brandon are always kind, patient, & helpful even when they More

by tdraeger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
October 07, 2018

Wonder, kind and patient! We had a wonderful experience. Bill was very patient with us and answered all our questions. He was very kind with my kids. Great experience! More

by CARASJAZZIEMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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