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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
August 20, 2018
Oil change / tire rotation Done in a hour and they even washed my car! Even ask to check the gas cap that was sticking. The fixed it and no charge Done in a hour and they even washed my car! Even ask to check the gas cap that was sticking. The fixed it and no charge More
by travelingwolf2
Verified CustomerEmployees Worked With
Jeff
August 20, 2018
Bill was the best. Bill was kind and understanding. He did not rush me or push me into a deal. I bought a car and was in an accident that totaled it. With the help of my Bill was kind and understanding. He did not rush me or push me into a deal. I bought a car and was in an accident that totaled it. With the help of my insurance and Bill i was in a new car in 5 days. Will always use them. More
by JULIEANNGREEDY
August 20, 2018
Excellent and prompt service Ever since I purchased my KIA I have been very pleased! And now, as I bring my vehicle for maintenance, I find them always Professional, reliable, tim Ever since I purchased my KIA I have been very pleased! And now, as I bring my vehicle for maintenance, I find them always Professional, reliable, timely, friendly. Definitely recommend! More
by GreeneR
Employees Worked With
Bryan Johnson, service advisor
August 19, 2018
Oil change and tire rotation Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was not Got in quickly for an oil change and tire rotation! Thank you! There was even snacks while I waited! Everything was clearly explained and I was notified of upcoming repairs that will be needed. More
by RTOBY
Employees Worked With
Service
August 19, 2018
Excellent experience! Highly recommend! BJ, Brandon,Clay and Jenna were so helpful and friendly! By far the easiest car buying experience. The entire team went above & beyond for us! BJ, Brandon,Clay and Jenna were so helpful and friendly! By far the easiest car buying experience. The entire team went above & beyond for us! More
by Ashley Y
Employees Worked With
Other Employees :
Jenna, Clay, Brandon Chaffins
August 19, 2018
GRT place They try there darnest next to get U what u want. Grt team work. Can't remember names but they knew their job. Thxs all. They try there darnest next to get U what u want. Grt team work. Can't remember names but they knew their job. Thxs all. More
by XPATCHES84x
Employees Worked With
Can't remember. But were grt, Kris Ammons
August 18, 2018
Good Service Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give e Service was good. I missed my appointment thought is was later but they took me anyway was very thankful and very happy with service. I never give excellent reviews due to there are always ways to improve. More
by cranfield.sheila
August 18, 2018
Cool Service The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. The staff was very friendly, and he answered all of my questions. There were plenty of snacks available. I was working, so it was great to have WiFi. More
by MBUTLE10
Employees Worked With
Bryan Johnson
August 18, 2018
Very friendly and honest Will definitely recommend this dealership to friends and family for their honesty friendliness and quality of the vehicles they sale here. It’s defin Will definitely recommend this dealership to friends and family for their honesty friendliness and quality of the vehicles they sale here. It’s definitely got my future business More
by rickgray66
Employees Worked With
August 18, 2018
My experience at Rusty Wallace Kia AlcoaHighway I was made to feel comfortable and was treated with respect. Greg Taylor was very nice and not at all pushy, and never pressures me. He even made me l I was made to feel comfortable and was treated with respect. Greg Taylor was very nice and not at all pushy, and never pressures me. He even made me laugh! It was a super experience and I would recommend this dealership to anyone looking for a good quality vehicle. More
by LAFFERTYKAREN45
