Rusty Wallace Kia Alcoa

Shocked, and I wasn't even the customer. I went with a friend to Rusty Wallace Kia in Alcoa. I was beyond impressed with the service she received. Greg Taylor went above and beyond to show he I went with a friend to Rusty Wallace Kia in Alcoa. I was beyond impressed with the service she received. Greg Taylor went above and beyond to show her as many cars as he needed to. So that she would make the best possible decision that would put her in a car perfect for her. She test drove 3 different cars and looked at a total.of 5 different ones. He never once seemed aggaravated to have to spend his entire morning helping her. He ask her what she would be using the car for, what features were important to her. And the most impressive, she gave him a budget of where she wanted her payment to be. And he did not try one time to show her a car that was above the budget she wanted to stay in. After what neared 5 hours of her test driving, asking questions, and finally making a decision she bought a car that she absolutely loves. I was absolutely blown away at the care and attention that Greg and the other staff at Rusty Wallace offered to my friend. I will definitely keep them in mind if I ever decide to purchase a newer car. More

Pleasant buying experience. Working with BJ was the best car buying experience I have ever had. I don't enjoy the sales game and working with BJ was a pleasure. Working with BJ was the best car buying experience I have ever had. I don't enjoy the sales game and working with BJ was a pleasure. More

Quick and easy There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer F There was only a shot time to wate Service was excellent they even ask us if we wanted to have the car wash love coming to this Rusty Wallace Dealer Friendly and polite and they really.care about the customers and they explain everything that they did Hreat Job!!!! More

Very courteous and professional My husband and I enjoyed our recent car buying experience at Rusty Wallace Kia. My husband needed a new vehicle and we were interested in buying a new My husband and I enjoyed our recent car buying experience at Rusty Wallace Kia. My husband needed a new vehicle and we were interested in buying a new Niro. They had the exact one we wanted and they made the whole buying process smooth and easy. They worked hard to give us all of the discounts they could and I really felt like they gave us a great deal in the end. They were very accommodating of our 3 children and were understanding about helping us in any way they could to keep them content while we were there. We are very happy with our purchase and would happily buy from here again in the future. More

Efficient, helpful and courteous Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always accommodates us in most efficient way. More

My Kia Experience My Sales Rep, Bill Raybourne, listened to my needs and wants in a vehicle, and I love, love, love my new Sportage! It was so nice to feel as if my ne My Sales Rep, Bill Raybourne, listened to my needs and wants in a vehicle, and I love, love, love my new Sportage! It was so nice to feel as if my needs were heard without feeling pressured! More

Fantastic Staff and Service My visit to Rusty Wallace Kia was very nice. The staff was friendly and informative and was always willing to find the answers to our questions! Would My visit to Rusty Wallace Kia was very nice. The staff was friendly and informative and was always willing to find the answers to our questions! Would definitely recommend to a friend looking to buy any vehicle! They even helped set up the Bluetooth in my new vehicle, even though it took a few hours. More

Friendly service My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always bee My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always been exceptional. We are very satisfied with the service. More

VeryHelpful Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. More

Awesome Very pleasant experience. Will definitely be coming back for our next vehicle. David Autry was the best! We will be recommending Rusty Wallace Kia to Very pleasant experience. Will definitely be coming back for our next vehicle. David Autry was the best! We will be recommending Rusty Wallace Kia to all our friends and family More